Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,662 Reviews)
Rating breakdown 4,662 reviews
5 Stars
3,330
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,057 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
3
Upgraded but not thrilled
on December 22, 2025
Posted by: LorieN75
from Bayonne, NJ
Expertise:Intermediate
I had to get a new Samsung watch because the new phones do not support my Samsung Gear S3 Overall, not thrilled with the Galaxy Watch 7. Can't use my favorite watch face on it...So much extra junk on it that you can't remove...Seems like I need to go to extra steps to view text messages the new watch, and can' t make a Messages tile on the watch...and I think my Gear S3 has better battery life.
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, December 23, 2025
Hey there LorieN75,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenix, AZ
Expertise:Expert
Verified Purchase:Yes
I've worn Samsung watches for the past 5 years when I made the switch to smart watches. I've enjoyed them, but I usually only ever had one with a rotating bezel because I prefer the tactile feeling and functionality of the bezel. I didn't think I would like the Galaxy Watch 7 as much as I do. Although it doesn't have a rotating bezel, it's easy to operate and swiping between screens is a breeze. Overall operability is just as easy as it should be, and it works flawlessly.
The watch band isn't too bad either. I'm sure I will replace it at some point, but straight out of the box it looks good, it fits comfortably and the watch isn't cumbersome. The Galaxy Watch 7 has sold me on watches without rotating bezels. (Not to mention, it also tracks my exercises perfectly!) I'd definitely purchase this watch again.
The watch band isn't too bad either. I'm sure I will replace it at some point, but straight out of the box it looks good, it fits comfortably and the watch isn't cumbersome. The Galaxy Watch 7 has sold me on watches without rotating bezels. (Not to mention, it also tracks my exercises perfectly!) I'd definitely purchase this watch again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on July 30, 2024
Posted by: TheNerd
[This review was collected as part of a promotion.] I upgraded from the galaxy watch 5 which has pretty good battery life (lasted more than 24 hours so it made it shower to shower).
I'm not really using the Galaxy AI yet but I dig the watch and it was quite the upgrade considering the price after trade-in.
I'm looking forward to exploring the rest of the Galaxy AI features, I've only checked for sleep apnea so far but it's a SOLID machine.
Value
5
Written by a customer while visiting Samsung US
Posted by: DB Cooper
from Wisconson
Expertise:Expert
Verified Purchase:Yes
The best so far! If only I could afford the ultra 😪
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new health monitoring
on August 12, 2024
Posted by: CJSTORM
[This review was collected as part of a promotion.] I am greatly impressed with the new Galaxy AI health monitoring for AFIB and Sleep Apnea. The new GPS is great for tracking hikes and walking around the neighborhood. Another great feature is Samsung Wallet for shopping on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 12, 2024
Posted by: Jdawg34
[This review was collected as part of a promotion.] The new galaxy watch 7 is a huge step from the watch 4. It has amazing battery life that can go 3 days without charging. It tracks your health so much better and the new sleep apnea feature works wonderfully. It has great A.I. that makes this watch a must buy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why this is a grate purchase
on August 30, 2024
Posted by: Liamthe3monst3636
[This review was collected as part of a promotion.] A grate way of using smooth screen many features that are perfect that surprising don't glich and over all have a comfy feel
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new watch
on September 3, 2024
Posted by: NickatDisneyland
[This review was collected as part of a promotion.] I absolutely love my new Galaxy Watch 7! So light and has a brighter display than my last watch. Glad I upgraded with Samsung.
Value
5
Written by a customer while visiting Samsung US