Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,662 Reviews)
Rating breakdown 4,662 reviews
5 Stars
3,330
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,057 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
4
Great watch and exercise motivator
on August 15, 2025
Posted by: Monbebe
[This review was collected as part of a promotion.] The galaxy ai that helps provide health insights is fantastic. It evaluates my daily physical readiness and is pretty accurate. I also like the increased sleep tracking because my sleep is irratic.
I find i have to charge it daily but that's OK because I have a routine when I charge it and it charges super fast.
Its the first time I've owned a watch like this and I love it.
Value
4
Written by a customer while visiting Samsung US
Posted by: Deep
from California
Verified Purchase:Yes
Great features! Tracking health metrics are good. Very friendly to customize. Battery life could be better.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it! Makes things very convenient!
on August 15, 2025
Posted by: Tamlovesherwatch
[This review was collected as part of a promotion.] Loves the convenience and features like Galaxy AI. This is my first one and I had no idea what I was missing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch
on August 15, 2025
Posted by: Kingleaf
[This review was collected as part of a promotion.] Galaxy AI is a great feature on my devicem i would recommend this watch from so many samsung lovers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Really great watch but....
on August 16, 2025
Posted by: TechnicallyTechnical
[This review was collected as part of a promotion.] So, I haven't had another watch for comparison yet but I think this watch is great other than the fact it has options in its os and apps that tell you you need to have a model higher to use the feature. Ok, so why put them in the watch that can't use them? Just to frustrate the owner, and make them feel as though they should have got the better model. Really annoying that you can't even turn any of them off to stop seeing it. FYI The battery only lasts 1.5 days on battery saver mode, so not long at all.
Value
3
Response from Samsung USBy R&R Team, August 18, 2025
Good day TechnicallyTechnical,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on manufacturing defects in material and workmanship. Some advanced features like AI-driven insights, sleep apnea tracking, and specific fitness coaching require a compatible Android phone, although a Galaxy phone works best, to function. The Watch7 itself runs on Wear OS and is designed to work with modern Android 11+ devices, with enhancements coming from the watch's AI and integrated Bioactive sensor. Feel free to check out some of the resources shared below to learn more about using your device to its fullest potential. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on manufacturing defects in material and workmanship. Some advanced features like AI-driven insights, sleep apnea tracking, and specific fitness coaching require a compatible Android phone, although a Galaxy phone works best, to function. The Watch7 itself runs on Wear OS and is designed to work with modern Android 11+ devices, with enhancements coming from the watch's AI and integrated Bioactive sensor. Feel free to check out some of the resources shared below to learn more about using your device to its fullest potential. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 16, 2025
Posted by: Trishthedish
[This review was collected as part of a promotion.] Use for exercise tracking, heart rate, sleep schedule. Bonus feature the fall detection is great very happy with this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 16, 2025
Posted by: Regi24
[This review was collected as part of a promotion.] Great watch! Extremely easily to use. No complaints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on August 16, 2025
Posted by: bc337LA
[This review was collected as part of a promotion.] It comes in handy when your hands are dirty. And it is very easy to use and figure out
Value
5
Written by a customer while visiting Samsung US