Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,662 Reviews)
Rating breakdown 4,662 reviews
5 Stars
3,330
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,057 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Using alot while riding my bike
on July 29, 2025
Posted by: Twistedperspektivephotog
[This review was collected as part of a promotion.] I have been more into the data from workouts than I thought i would be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on July 29, 2025
Posted by: Norman
[This review was collected as part of a promotion.] This watch does everything i need and more. The galaxy ai is helping with my sleep
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the watch but I don't think the battery las
on July 29, 2025
Posted by: Dekarr
[This review was collected as part of a promotion.] I love the Galaxy watch but I don't think the battery lasts ..this is why I got a new one because my last one the battery kept dying..
I don't know what Galaxy Al is but here I mentioned it... Galaxy Al
I don't know what Galaxy Al is but here I mentioned it... Galaxy Al
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! ❤️
on July 29, 2025
Posted by: MamSirena58
[This review was collected as part of a promotion.] This watch is helping me keep track of .y workouts and overall health. Has many features that are added that are very helpful on .y everyday life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Amanda
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
I am happy with the watch and it's features as well as it's easy of use. However I am very unhappy about the battery life which only lasts for around 24 hours. I find that I need to remember to make time to charge it everyday, which is a very difficult adjustment coming from a watch that lasted days before needing a charge.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Hey there Amanda,
Thanks for reaching out to share your experience with using your Samsung Galaxy Watch7. We appreciate your candor as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources provided by contacting Samsung Support. We're always here to help! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for reaching out to share your experience with using your Samsung Galaxy Watch7. We appreciate your candor as we improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance after reviewing the resources provided by contacting Samsung Support. We're always here to help! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
It's a pretty great watch
on July 29, 2025
Posted by: Mlishuslymotvatd
[This review was collected as part of a promotion.] I love my galaxy 7 watch overall. The only thing that would make it better is fixing the battery so the charge lasts longer. I don't like charging it everyday. But I love being able to answer calls through it, I use it to keep track of my exercises, and I think it's pretty cool being able to do body composition. Overall, it's a pretty great watch, just wish the battery lasted longer.
Value
4
Written by a customer while visiting Samsung US
Posted by: tom B
from Wooster Ohio
Verified Purchase:Yes
I received my watch way faster than expected. The battery is huge improvement over Samsung active. Like the bigger screen and seems way more responsive versus the active. I got 100 off for the trade in
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rosie
from Washington state
Expertise:Expert
Verified Purchase:Yes
It was a gift for my brother, he had the Watch7, and loved this new version, said was way much faster and with more functions
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US