Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,662 Reviews)
Rating breakdown 4,662 reviews
5 Stars
3,330
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,057 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5
Galaxy watch 7
on July 28, 2025
Posted by: Redman1983
[This review was collected as part of a promotion.] Love this device. Love the color! This watch can make calls even if you dont have your phone on you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 28, 2025
Posted by: MRDOA93
[This review was collected as part of a promotion.] I love it only had it a few weeks, made me feel worlds better than the ones I have. And I love the AI features available on my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very versatile, all the health monitoring features
on July 28, 2025
Posted by: LotusFist
[This review was collected as part of a promotion.] I'm a Samsung loyal customer, I have a galaxy watch, z fold 4 Galaxy tab and 65 inch smart tv. All of which I am satisfied with and impressed with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My product it's amazing
on July 28, 2025
Posted by: Babybell58
[This review was collected as part of a promotion.] My watch working perfect. It's a beautiful model for women it's soft and delicate to use. I use it everyday and the battery lasts a long time. I'm very happy with the product and I can recommend it with all confident.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works well, nothing special
on July 28, 2025
Posted by: amoney
[This review was collected as part of a promotion.] Overall the connectivity is great and the watch is comfortable. Biggest down side is the battery life. You need to charge daily or at least every other day. If you use it often (as I do) then you definitely have to charge nightly.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hey Amoney,
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We value your feedback and critiques as we make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors can be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We value your feedback and critiques as we make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors can be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is amazing
on July 28, 2025
Posted by: Loventhewatch
[This review was collected as part of a promotion.] My watch has saved me on several occasions. I have heart issues so having a pulse rate and EKG options is a life saver. I am able to not only know my pulse but also get a quick read on my hearts rhythm. I like that it tells me its time to be active. I like that I can run all my phone apps on it too. I love the sleep apnea feature and how it analyzes my sleep quality and quantity . This watch does it all. Long battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Thoughts on galaxy 7 watch
on July 28, 2025
Posted by: TyGbm3
[This review was collected as part of a promotion.] I initially got my galaxy 7 watch to keep up with notifications on my phone when im not able to physically always by my phone while at work. Instead of hearing my phone chirp, not knowing what the notification could be, now I can just flip my wrist and see if it's an important enough to go get my phone or I can continue doing what I was doing I absolutely love it. I love how my watch "checks me" when I haven't been moving around for long periods of time but isn't sleep. I love the wallpaper that i can make as a slideslow. The notifications I get from my home security system that let's me know if there's movement inside my home or at my door. I absolutely love my watch!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love how this watch feels. Works amazing
on July 28, 2025
Posted by: Lilfefers
[This review was collected as part of a promotion.] I wear my watch all day everyday. Battery life works well. Use to track my daily activities. Helps woth traking my steps at work and my active time. Best smartwatch i have purchased
Value
5
Written by a customer while visiting Samsung US