Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5 out of 5
4.5
(4,662 Reviews)
Open Ratings Snapshot
Rating breakdown 4,662 reviews
5 Stars
3,330
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product. 
(
1,057 out of 1,300
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5 out of 5
5
Excelente for day to day use
on July 25, 2025
Posted by: Marr97
[This review was collected as part of a promotion.] Suchba great watch, the functions with Galaxy AI are great
For the day tonday use is amazing the battery duration and track of samsung health
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very convenient
on July 25, 2025
Posted by: CsyRs25
[This review was collected as part of a promotion.] Like my phone, the watch is very customizable, from the layout to permissions (an important option to me). Connecting with my phone is great for reviewing notifications and addressing alarms quickly. I don't have to pull my phone out as often, such as paying with Samsung wallet. Galaxy AI supports some of my favorite features. I can track my sleep, see how much time I spent asleep, even sleep cycles. The sleep animal is a cool idea too, and you can get personalized recommendations. I like being able to see my heart rate and count steps with more accuracy. The energy score is a daily assessment based on sleep, activity, and heart rate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good product, I like it
on July 26, 2025
Posted by: Belubel
[This review was collected as part of a promotion.] I love this watch, because I'm always constantly moving, it monitors my sleep and tells me how many steps I've taken, whether I've done walks, exercises or swimming, it detects everything automatically, I don't have to do anything. I can also see and answer calls, text messages and much more, it also has AI that helps a lot when I want to know something I just ask you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
In the market for one
on July 26, 2025
Posted by: TSTStayloramericanpayriot
[This review was collected as part of a promotion.] All of the reviews look good for all the models. I'm researching this model for myself.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on July 26, 2025
Posted by: Chicago1
[This review was collected as part of a promotion.] I love it , makes my day easier. Great product. Thank you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery lasts no more than a day
on July 26, 2025
Posted by: M00001
[This review was collected as part of a promotion.] Battery lasts 1 day only. Not practical when you go camping, hiking or other out in the nature activities lasting more than a day.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy watch 7
on July 26, 2025
Posted by: UGAfan1975
[This review was collected as part of a promotion.] Will have to get to know it better. Just got it today, but so far I'm loving it. It works awesome with galaxy AI.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 28, 2025
Salutations UGAfan1975,
Thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your candor as we strive to improve the functionality and design of our product line. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it my watch
on July 27, 2025
Posted by: Dezser
[This review was collected as part of a promotion.] Love that you can customize the watch the way you want.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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