Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,665 Reviews)
Rating breakdown 4,665 reviews
5 Stars
3,332
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,059 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Isaac
from Illinois
Expertise:Expert
Verified Purchase:Yes
This was the perfect upgrade from my watch 5. Battery is better the Samsung health updates are better. Absolutely love this watch and it's new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Glen K
from San Antonio Texas
Expertise:Intermediate
Verified Purchase:Yes
Nice, works great good price, looks cool ,Nice, works great good price, looks cool
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karen S
from Bradenton, FL
Expertise:Intermediate
Verified Purchase:Yes
I really like most of the features for this watch and overall, I'm happy about the purchase. The screen is so crisp and you can customize the clock faces, tiles, and widgets for how you'll use it. Star removed for having to charge it nearly every day (this was an "upgrade" from another watch that would go 5 days without charging) and having to download 3 apps for this to work like the one for my old watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Beth
Verified Purchase:Yes
The battery life only lasts a day compared to my fitbit. Great watch but the battery life could be better.
Response from Samsung USBy R&R Team, January 21, 2025
Salutations Beth,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your battery life. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your battery life. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Linda
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Love it!! Glad I made the jump from Galaxy 5. Everything works seamlessly.💯
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Martin
from Las Vegas Nevada
Verified Purchase:Yes
Excellent watch. Easy to setup. Super recommended. Easy trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: murph622
from Maynard, MA
Expertise:Intermediate
Verified Purchase:Yes
Great Watch! Perfect size, fast charging. I haven't explored all of the features but the resolution is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not for tiny wrists
on January 20, 2025
Posted by: Alexandra
I honestly think that I just don't have the right wrist for this watch. For it to accurately read my heart rate I need to wear the watch really far up on my wrist to the point that I'm basically wearing it on my forearm and it makes me kinda angry with how uncomfortable that is. And the battery life isn't that great, it has for actually gone down in how long it lives from 3 days to now just 1 and a half. Kinda disappointed if I'm being honest as I was using this to replace my fitbit that basically was sent to me broken.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, January 21, 2025
Hello there Alexandra,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your battery life. We would be more than happy to assist you with whatever you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" when you have the free time to learn about how you can increase your battery life. We would be more than happy to assist you with whatever you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US