Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,665 Reviews)
Rating breakdown 4,665 reviews
5 Stars
3,332
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,059 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Im_KiLlIn_It
from Southern OH
Expertise:Intermediate
Verified Purchase:Yes
Nice upgrade from my old watch 5. I'm glad I went ahead and ordered the 7, just wish I would've done it sooner. If your looking to be hands free this Galaxy watch7 is where you'll want to be.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott B
from Boston, Mass
Expertise:Expert
Verified Purchase:Yes
Faster, smoother than my Galaxy Watch 4. Battery life better too. Continue to love the device and how it's truly a health motivator in your wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SigGirl
from St. Louis, MO
Expertise:Expert
Verified Purchase:Yes
Works great. Very good features. Wish is was a bit smaller.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Kreamyk
Verified Purchase:Yes
This was a gift for my Mom. She is very happy with the watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Absolutely Boring
on January 18, 2025
Posted by: lcbjag
I traded in my Galaxy Watch5 for the 7. You don't really get anything that is exceptional, but you loose access to so many watch faces/face apps. Samsung needs to extend the ability to use Facer to this model. The watch is absolutely boring! Also, they should let you know in advance you will have limited face selections.
Response from Samsung USBy R&R Team, January 21, 2025
Hey lcbjag,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to check out the comparison between your previous Watch5 versus the Watch7. If you would like to share additional feedback with us or if you would like further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/compare/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to check out the comparison between your previous Watch5 versus the Watch7. If you would like to share additional feedback with us or if you would like further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/compare/
Written by a customer while visiting Samsung US
Posted by: Gaddyg
from Washington
Expertise:Expert
Verified Purchase:Yes
Love this watch. Upgraded from Active 2, this has better features. It coonects to all my apps. Easy to set up. Love the faces you have to choose from.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandy
from Texas
Expertise:Expert
Verified Purchase:Yes
Great watch love it. The big face and rugged watch band.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DTech
Verified Purchase:Yes
Samsung Devices has really gone downhill. This watch does not last 1 day out of box. I turned of all the health features and this watch still does not last 3 days.
Response from Samsung USBy R&R Team, January 21, 2025
Hi DTech,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch." There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch." There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. If you have any questions for us after reviewing the resource shared or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US