Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,662 Reviews)
Rating breakdown 4,662 reviews
5 Stars
3,330
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,057 out of
1,300)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Icemancometh
from Elmira NY
Expertise:Expert
Verified Purchase:Yes
This is one of the best sports watches I've ever owned it has more features than I ever expected it does way more thing than any of those other watches that I had right down to the monitoring of my heart and sleep apnea that's why it comes highly recommended by me one of the best purchases I ever made as far as watch is concerned and it looks great on me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7 Impresses, Watch 8 Disappoints
on September 14, 2025
Posted by: Yassna
from Naples, FL
Expertise:Expert
I’ve been really impressed with the Galaxy Watch 7 – sleek design, smooth performance, and overall it feels like a premium smartwatch. I was genuinely excited for the Watch 8, but honestly, the design is a big letdown. It doesn’t have the same clean and stylish look that makes the 7 so appealing. I really wanted to upgrade, but the 8’s design just feels off and disappointing. For now, I’ll stick with the Watch 7 because it simply looks and feels better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life poor
on December 11, 2025
Posted by: Mike
Battery life of less than 24 hours is sad. ECG is neat.
Response from Samsung USBy R&R Team, December 11, 2025
Hey there Mike,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Francine
from Bullhead City, AZ
Verified Purchase:Yes
I like the watch very much, a little better then my Fitbit. The only problem is I have no manual or anything to help with the different things on the watch. Every time I want to go into health and check on different things, I can not.
Features
3
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mary
Expertise:Beginner
Verified Purchase:Yes
It's my first time owning a smartwatch and so far it's great. My only issue is the watch face, would be stellar if they had ones that displayed the second everytime as someone who is using it for work. Another thing is the battery life; it's not great.
No, I would not recommend this to a friend.
Design
4
Value
4
Response from Samsung USBy R&R Team, February 18, 2026
Howdy Mary,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us. You can download various apps from the Google Play Store that would allow you to see the time, down to the second. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us. You can download various apps from the Google Play Store that would allow you to see the time, down to the second. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Samsung user
Verified Purchase:Yes
Very smooth and better battery than my old one (watch5)
Written by a customer while visiting Samsung US
Posted by: GregCMulch
Verified Purchase:Yes
A little bite hard to get use to for a first user.
Written by a customer while visiting Samsung US
Posted by: John O
from 92009
Expertise:Intermediate
Verified Purchase:Yes
I'm embarking on a long term focus on my health including use of several apps, with Samsung Health being a key. And of course the Samsung watch 7 is at the heart of that. Love this watch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US