Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,665 Reviews)
Rating breakdown 4,665 reviews
5 Stars
3,332
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
143
81%of customers recommend this product.
(
1,059 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Kofi Anim
from Chester, NY
Expertise:Intermediate
Verified Purchase:Yes
My wife loves her new watch, has been very happy with it so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rocío
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Es el primer Samsung Watch que tengo, tenía un Fossil. En general me gusta bastante pero la verdad es me esperaba más y mejor. Hay poca variedad de esferas. Lo único que hago de deporte es cycling spinning y no lo reconoce automáticamente. Cuando lo programo no me indica los km o millas, distancia y velocidad. No entiendo cómo Samsung aún no ha actualizado esto. Esto sí que fue un poco decepcionante. Y el tema de la bateria está bien pero casi no he podido probar el sueño porque estoncés no me queda batería para el día siguiente.
Written by a customer while visiting Samsung US
Posted by: Philly
from MO
Verified Purchase:Yes
Samsung really never ceases to make amazing products. The watch is quick and responsive. It has many fun features track health.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Poncho
from Baton Rouge, LA.
Verified Purchase:Yes
So far very nice. Love the new health availability and sustainability. Love it ...very smooth.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: ASree
from AL
Expertise:Intermediate
Verified Purchase:Yes
Excellent features and performance, but battery life falls short of expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bobby C
from Texas
Expertise:Expert
Verified Purchase:Yes
I've had this GW7 for about two weeks now, upgrading from the GW4 (which has been fantastic since day 1). The interface is really nice and smooth and fluid, and it's clear there's been a lot of work done with Wear OS in the past couple of years. If you've previously owned and loved a Samsung watch, this one will only grow that love even more.
The device itself is mostly physically unchanged from the previous non-Classic or Ultra models, and your old watch bands (20mm) will fit the 7, as well as a few of the cases. It feels like it weighs the same and definitely fits the same as previous models, so you know it's comfortable when worn.
The updated Wear OS 5 with OneUI 6 is great. It feels snappy and by and large it looks much the same as previous versions, with the exception of a vastly-updated PIN unlock screen. Suffice to say that the software is maturing very well under Samsung and Google's combined efforts.
I don't use a Samsung phone so there are a few features I don't get access to. Primarily it's the AI features that I lack exposure to. Typically the Blood Pressure and ECG functions wouldn't be supported, either, but there is a pretty simple way around that if you have a Pixel or other non-Samsung phone.
Charging this device seems to take just as long as previous models, so there's not a lot of advancement in this category. The charger puck now comes with a USB-C connection rather than the USB-A from the days of old.
There are a lot of reasons that I am glad I upgraded, and with a great deal, I feel like I got a stellar watch and experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: marc18093
from Atlantic City NJ
Expertise:Intermediate
Verified Purchase:Yes
Great Battery life and very functional for daily use
Written by a customer while visiting Samsung US
Posted by: JRHH
Expertise:Intermediate
Verified Purchase:Yes
Before I committed to purchase this watch I Was promised this watch would pair with my Samsung tablet. It will not so Samsung help lied to me. The watch is not really that user friendly. Battery could be better. What since does it make to not allow your watch to pair with your tablet. Poor engineering .
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, December 20, 2024
Good day JRHH,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. Feel free to check out, "Samsung smart watch and phone compatibility" to learn more. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Wearable app is the core for everything related to your Samsung smart watch. However, this app is only available on your phone, which means you need to connect your watch and phone together. Samsung watches are only compatible with certain Android and iOS phones - make sure your phone is compatible before you try setting up your watch. Feel free to check out, "Samsung smart watch and phone compatibility" to learn more. We realize that transitioning to new devices can come with a bit of a learning curve. This is why we have a plethora of resources in place to make the transition as seamless as possible. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US