Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,664 Reviews)
Rating breakdown 4,664 reviews
5 Stars
3,332
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,059 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
4
battery sucks
on November 22, 2024
Posted by: Crystal
from Schenectady NY
Expertise:Expert
love the features, however the battery life sucks and no option to trade in for the ultra. Which I hear has a better battery life
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Robert
from Texas
Expertise:Intermediate
Verified Purchase:Yes
This watch surprises me almost every day with suggestions on new things it can do. I like it mostly for the health readings it gives me. Best smart watch i have ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Hampshire
Expertise:Intermediate
Verified Purchase:Yes
Bright screen, nice snug band.
Functionality wise is great.
I have no complaint at all.
Functionality wise is great.
I have no complaint at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul
from CA
Expertise:Intermediate
Verified Purchase:Yes
Beautiful & excellent quality. I love this watch. Really helpful with my cell together.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, November 24, 2024
Thank you for sharing your honest review of the Galaxy Watch7, Paul. We're thrilled to hear that you love your watch! The Galaxy Watch7 has everything you need to work towards your health goals. It helps you understand your body like never before with our most advanced health sensors, which track your heart rate, sleep patterns, and more with high precision. You can know how ready you are to take on the day by checking your personalized Energy Score with Galaxy AI. This score calculates your physical readiness for today based on your activities from yesterday. Once you know your score, you can challenge yourself to improve it a little bit every day. Once again, we appreciate your feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Terrylynn
from Midway GA
Expertise:Beginner
Verified Purchase:Yes
Love it! It does everything I need it to do, it's so comfortable to sleep in. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
VERY 🪲 Needs a overhaul. 🔋 SUCKS
on November 24, 2024
Posted by: Vette71s
The seep feature is VERY inaccurate. It tells me I've gotten enough rest at MIDNIGHT. Most nights I don't get in bed until AFTER 11 PM. Something vibrates, with a blue screen disturbing my sleep and the screen igoes away before I can read it. My watch is synched to DND so it shouldn't be notifying me of anything. I don't use snoring or body temperature sensors, so I know it's not that.. Lastly, the battery life is horrible. Doesn't last 2 days. My previous watches owned had a notification to alert me to charge it. Either this one doesn't have it or the notification is silent. Either way, most times I look down to a dead watch.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, November 25, 2024
Thanks for reaching out to us, Vette. Your feedback is greatly appreciated as we continue to make improvements. We noticed you reached out to share your feedback on the Galaxy Watch7. The Watch7 The new 3nm processor supercharges your daily routine. Quickly switch from checking the weather to tracking your workouts. Plus, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch7 keeps up with you. If you are experiencing bugs on your device, it's a good idea to check that your watch is updated with the latest software version available. There are several reasons why your Galaxy Watch may be experiencing battery drain or decreased battery life. For instance, certain apps can increase battery consumption. You may want to perform a diagnostic to identify any issues. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Check out the link attached for additional options to help optimize your watch's battery life. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Alberto
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I'm very satisfied with my watch. Worth every penny.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rick B
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Nice clean lines handsome and modern styling.Great apps and precise functions. Great watch for the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US