Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,663 Reviews)
Rating breakdown 4,663 reviews
5 Stars
3,331
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,058 out of
1,301)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Robert
from Wesley Chapel, FL
Expertise:Intermediate
Verified Purchase:Yes
The watch is very good. Not sure about the battery though. Seems to drain the same as the S5 watch
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ian P
from Louisiana
Expertise:Expert
Verified Purchase:Yes
Love this watch! Service was timely and great. Trade was very easy. And the watch is exactly what I wanted.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Barry J
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
I find the extra features to that of the watch 6 useful. I would have liked the rotating bezel to have been incorprated as in the Watch 6. This is down side is offset by the longer battery life and apparatent faster processing.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Deemoejoe
from New York
Expertise:Intermediate
Verified Purchase:Yes
Excellent features and craftsmanship. Wish it was available in black.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: uncomf
Expertise:Beginner
Verified Purchase:Yes
watch really sticks to arm for some reason and switching the watch band didnt help. otherwise enjoy the experience!
Design
1
Value
5
Response from Samsung USBy R&R Team, October 9, 2024
We appreciate you taking the time to reach out to us! Your feedback is invaluable as we continue to make improvements to our products and services. We see that you reached out regarding your Galaxy Watch7. If your Samsung Galaxy Watch7 feels sticky on your wrist, there are a few steps you can take to improve comfort: 1. Clean the Watch Regularly: Sweat, lotions, or dirt can build up under the watch, causing it to stick. Clean both the watch and your skin using a soft, lint-free cloth. Samsung recommends avoiding harsh chemicals that could damage the watch. 2. Adjust the Fit: Make sure your watch isn’t too tight. Wearing it slightly looser can help prevent it from sticking and reduce any discomfort. 3. Ensure Dryness: Make sure your skin is dry before putting on the watch. Moisture can lead to a sticky sensation. These steps can help minimize the discomfort, ensuring your Galaxy Watch7 stays comfortable for daily use. For more details, you can refer to the tips provided in the link attached. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00084602/
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https://www.samsung.com/us/support/answer/ANS00084602/
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smsng.us/X-Messages
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Not what's expected of Samsung
on October 8, 2024
Posted by: Analogkid74
from Shenandoah, Iowa
Expertise:Intermediate
Have had my watch for a month now and the battery is horrible, doesn't even last 10 hours without dying. Supposedly Supposed to have a software update well got it and the battery drains just as bad. All I ever have on extra is the Bluetooth, also notice when I am trying to use the watch just with cellular signal it's constantly disconnects from my phone. That isn't even right since I am supposed to be able to trust this device without having to carry my phone all over.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, October 9, 2024
Hey Analogkid74. We appreciate you taking the time to share your thoughts on the Galaxy Watch7 with us. Our goal is to make sure that each customer has the best experience when using our devices. The Galaxy Watch7 goes beyond basic health monitoring by offering personalized workouts tailored to your specific needs. Whether you're a fitness enthusiast or someone looking to improve their overall wellness, the Galaxy Watch7 provides intelligent workout suggestions based on your individual health data. This personalized approach ensures that you can make the most of your workouts while staying mindful of your well-being. We understand the importance of having a durable battery to enjoy all the great features your watch offers. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Make sure to update your apps. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. We see that you've already updated your watch but we recommend checking once again to make sure there are no new updates available. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists after doing so, please reach out to us at Samsung Support and we'll be happy to further assist you with this and help you find a resolution. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Ernest
from Pensacola,Fl
Verified Purchase:Yes
Watch is nice but I ordered wrong size band. All in all love samsung products
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Ultra
on October 8, 2024
Posted by: TheCritic
[This review was collected as part of a promotion.] The S24 Ultra is the major item to bring on a trip. The S24 Ultra takes superb pictures and in case someone or something is in the picture that you don't want, the Galaxy AI is there to help. The amount of memory, the battery life, the overall feature is a perfect symphony to make this the device you should consider.
Value
5
Written by a customer while visiting Samsung US