Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,663 Reviews)
Rating breakdown 4,663 reviews
5 Stars
3,331
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,058 out of
1,301)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Andrew K
from Baltimore MD
Expertise:Expert
Verified Purchase:Yes
The battery life is just as bad as my Watch 5. What good is the watch if I have to constantly put it on Power Saving mode to preserve battery life? Also, the Notification sometimes skips a few, possibly not waking up in time from stand by due to the power saving mode.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, October 1, 2024
We really appreciate you reaching out to share your thoughts on the Galaxy Watch7 with us, Andrew. Your feedback is greatly appreciated as we continue to make changes and improvements. Using Power saving mode can affect app and device performance. Some tasks and features may take longer to complete or update. Additionally, apps running in the background may not receive updates or send you notifications when Power saving mode is enabled. We want to ensure that you are able to enjoy all the features your watch offers without having to worry about the battery dying. Please check out the link attached for options that should help optimize your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Daniel
from Ohio
Expertise:Beginner
Verified Purchase:Yes
It's a lovely watch. I'm enjoying it. It was easy to program.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Soojin
from Phoenix, Az
Expertise:Intermediate
Verified Purchase:Yes
Great deal with trade in. I love it. I've got cream band and cream watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Divyansh
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
The bezels are too big, the bmi measurements largely inaccurate
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 2, 2024
Hey Divyansh, thanks for the outreach! Your feedback is invaluable to us as we continue to make improvements to our products and services. It looks like your review is about the new Galaxy Watch7. A Bioelectrical Impedance Analysis (BIA) sensor measures body composition, such as skeletal muscle and fat mass. The body composition feature on your Wear OS model Galaxy watch uses a Bioelectrical Impedance Analysis (BIA) sensor (located on the back of your watch) to send micro-currents to your body. This measures the amount of muscle, fat, and water in your body to give you an overall result that achieves 98% correlation to Dual-energy X-ray absorptiometry scans, similar to commercial standing 8-electrode BIA device accuracy. Please check out the link attached for measurement precautions and tips. If this persists, please reach out to us at Samsung Support and we'll be more than happy to provide further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00089903/ (BIA measurement)
https://www.samsung.com/uk/support/mobile-devices/measure-your-body-composition-with-the-galaxy-watch-series/?srsltid=AfmBOor1CpRmUAsMnsp7RbJrCZYgTQXS4492X11igt_m7_7-OU70Mt4c (BIA measurement)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00089903/ (BIA measurement)
https://www.samsung.com/uk/support/mobile-devices/measure-your-body-composition-with-the-galaxy-watch-series/?srsltid=AfmBOor1CpRmUAsMnsp7RbJrCZYgTQXS4492X11igt_m7_7-OU70Mt4c (BIA measurement)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jamaal
from Jacksonville Florida
Expertise:Expert
Verified Purchase:Yes
This watch can last at least 36 hours without a recharge. I love it. My old watch couldn't even last 12 hours.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sontireddy
from Pennsylvania
Verified Purchase:Yes
Galaxy 7 looks awesome. The UI is quick in response.
Like the smoothness and the touch.
Like the smoothness and the touch.
I earlier had Active2. Took me a while to upgrade. But worth the wait.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Me encanta mi reloj, llego en perfectas condiciones y en el tiempo establecido. Gracias por el excelente servicio.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Terri
Verified Purchase:Yes
I'm living the lightweight, accessibility, health motivation, and changeable faces.
I would recommend this to a friend!
Written by a customer while visiting Samsung US