Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,663 Reviews)
Rating breakdown 4,663 reviews
5 Stars
3,331
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,058 out of
1,301)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
4
Band size
on September 21, 2024
Posted by: Daisy
Band that came with it is too big. Should have band options. Cant use watch until I find and buy a band that fits
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Mandy209
from California
Verified Purchase:Yes
Clean watch nice wrist band. Haven't really checked out thr features but pleased like previous samsung watches
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Prefer not to say
from San Diego, CA
Expertise:Expert
Verified Purchase:Yes
Features wise I like the new ones such as the sleep quality tracker and the ability to continuously monitor some vital stats.
Not super clear on how the AGE index works. This feature needs some clear explanation and possibly tweaks from Samsung.
The watch is not very comfortable to wear during sleep.
Not super clear on how the AGE index works. This feature needs some clear explanation and possibly tweaks from Samsung.
The watch is not very comfortable to wear during sleep.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
We appreciate you reaching out to share your honest review of the Galaxy Watch7. For the first time, Galaxy Watch7 allows you to conveniently track advanced glycation end products (AGEs) right from your wrist with an AGEs Index. Strongly influenced by diet and lifestyle, AGEs reflect your overall biological aging process and provide an indication of metabolic health. Equipped with the most powerful chip in the Galaxy Watch line-up, and for the first time a 3nm Processor, Galaxy Watch7 delivers a more seamless wearable experience with a three times faster CPU30 and 30% improved power efficiency of application processor. We’re glad to hear that you're enjoying some of the new features of the Galaxy Watch 7, like the sleep quality tracker and continuous vital stat monitoring. These tools are designed to help you stay informed about your health around the clock. For sleep tracking, if you find it uncomfortable, consider adjusting the fit of the watch band or trying a different style of band that suits you better during sleep. Samsung also offers a range of bands that might improve comfort for overnight use. We hope these tips enhance your experience with the Galaxy Watch 7! If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Paulette
Expertise:Intermediate
Verified Purchase:Yes
This is my 4th galaxy watch. It just gets better and better. I would highly suggest investing in this watch, itsvworth every penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mandy M
from Springfield, MO
Expertise:Expert
Verified Purchase:Yes
The watch 7 is the best version of the galaxy watch. The speed in the response is very quick, all the features you want in a watch are included. The big memory allows for my music library to be downloaded. All of my watch bands from previous versions still work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MMMP
from Argentina
Verified Purchase:Yes
Nothing compare with the new samsung Watch 7, i love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Steven
from NJ
Expertise:Intermediate
Verified Purchase:Yes
I like the watch, but the battery life is worse than my watch5
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
Hi Steven! Thank you for contacting us. We noticed that you reached out to share your feedback on the Galaxy Watch7. The Galaxy Watch7 features our most advanced health sensor, which tracks your heart rate, sleep patterns, and more with high precision. Additionally, the new 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. It also optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. We see that you may be experiencing shortened battery life on your watch. The first thing we recommend is to make sure your watch is up to date with the latest software update available. Also, make sure to update the apps on your watch as well. We've added a link attached for additional options to help optimize your watch's battery life. If this continues, please reach out to us at Samsung Support so that we can further assist you.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Posted by: T Clark
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Nice watch however battery dies too quickly. I wish it had a better battery life.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US