Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,663 Reviews)
Rating breakdown 4,663 reviews
5 Stars
3,331
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,058 out of
1,301)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Glenn
from NH
Expertise:Expert
Verified Purchase:Yes
I totally love my new watch. It has all the updated health monitoring instruments and software to help keep me young. Plus, Samsung has a great old watch turn in program.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Gus w
Verified Purchase:Yes
I think that this is the most aesthetically pleasing watch Samsung has made so far. I never liked the physical ring that much. The digital ring is awesome!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: 08 aug 2024
from Los angeles
Expertise:Expert
Verified Purchase:Yes
Big fan of Galaxy watch 7. Some improvements over watch 5. Wish it had blood pressure measure feature like Asian model.
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Laura
from Florida
Expertise:Beginner
Verified Purchase:Yes
The watch is very functional and adapts to the daily life of each person. Personally, I think it is a little big for women. I gave it to my husband. Also, its measurements do not include smaller ones except 40mm, which is not much of a difference. Otherwise, it would be nice if the charge lasted a little longer.
Features
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: prust
Verified Purchase:Yes
I like the watch but they deleted the ability to wirelessly charge from my phone which is super annoying as I work potentially 36 hours at a time in up to 4 different locations and do not want to have to carry a charger with me everywhere
Response from Samsung USBy R&R Team, September 18, 2024
Thanks for reaching out to share your thoughts with us, Prust. We always love getting helpful feedback from our customers. The new 3nm processor enhances your daily activities. This advanced technology enables you to swiftly switch from checking the weather to tracking your workouts with seamless efficiency. Additionally, the advanced processor optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you throughout your day. Whether you're checking notifications, monitoring your fitness goals, or enjoying your favorite apps and features, the power of the 3nm processor delivers a smoother and more responsive experience, making every interaction with your Galaxy Watch7 a pleasure. Again, we really appreciate you letting us know how you feel about the Watch7. If you have any further concerns or questions, please reach out to us at Samsung Support and we'll be ready to assist! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Marsha
Verified Purchase:Yes
My Galaxy 7 watch is wonderful. It does everything I need it to do and more. I use power saver and the battery length is sufficient. The charge time is about an hour from empty.
Written by a customer while visiting Samsung US
Posted by: lytefast
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
Coming from a Galaxy watch 4 classic, there are definitely pros like the battery life and responsiveness. However the watch freezes every once in a while, which totally negates the faster experience. I also miss the hardware circular ring, the software emulate version is just not as good, and often doesn't trigger correctly. Yes I should've gotten the ultra, but that thing is so ugly. Honestly I regret not buying a watch 6 classic instead, since the hardware doesn't live up to the hype.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R Team, September 21, 2024
Thank you for sharing your experience with the Galaxy Watch 7. The new 3nm processor supercharges your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring the Galaxy Watch 7 keeps up with you. We understand your concerns, especially regarding freezing and the rotating bezel feature. If the watch screen is slow to respond, frozen, or not responding at all, the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly.You can also check out the link attached for options to help optimize your watch's performance. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
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Written by a customer while visiting Samsung US
Customer Rating
2
Failed to live up to predecessors
on September 18, 2024
Posted by: lytefast
from San Francisco, CA
Expertise:Expert
Coming from a Galaxy watch 4 classic, there are definitely pros like the battery life and responsiveness. However the watch freezes every once in a while, which totally negates the faster experience. I also miss the hardware circular ring, the software emulate version is just not as good, and often doesn't trigger correctly. Yes I should've gotten the ultra, but that thing is so ugly. Honestly I regret not buying a watch 6 classic instead, since the hardware doesn't live up to the hype.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, September 20, 2024
It's great to hear from you! We noticed that you contacted us to share your thoughts about the Galaxy Watch7. With the Watch7, you can earn badges that motivate you to stay committed and keep moving forward on your fitness journey, whether you're hitting a personal record or trying a new exercise. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. The first thing we recommend doing is making sure to force the watch to reboot and update the watch software. Software updates include improvements to stability and reliability. Keep your watch updated for the best performance. If that doesn't help, check out the link attached for additional options to troubleshoot. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003105/#uninstall-apps-from-your-samsung-smart-watch
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Written by a customer while visiting Samsung US