Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,663 Reviews)
Rating breakdown 4,663 reviews
5 Stars
3,331
4 Stars
791
3 Stars
269
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,058 out of
1,301)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
1
Terrible battery life
on August 12, 2024
Posted by: Jlrodri123
[This review was collected as part of a promotion.] I have had samsung watches for years. I have a 5 pro and wanted to upgrade to the 7. I got the watch on a Saturday morning and charged it to 100%. Set it up with my s24 ultra with the same settings as my 5 pro. By 11pm the battery was 25% as a reference my watch 5 pro would have been 75% battery. I spoke with samsung tech and they suggested I turn off all smart watch features to fix the battery problem. That defeats the point of having a smart watch. I ended up returning the watch. Very disappointed.
Value
1
Response from Samsung USBy R&R Team, August 12, 2024
Thanks for reaching out to us. Your honest feedback is very important to us as we continue to make improvements. We see that you are reaching out to let us know about your new Watch7. The Watch7 is equipped with a Bioelectrical Impedance Analysis (BIA) sensor that measures your body's composition using just your fingertips. Set your targets for weight, body fat, and muscle mass, and personalize programs to help you reach your health goals with accuracy. If you are experiencing shorter battery life, please check out the link attached for options to optimize your battery life. If you have any other concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Me encantó el producto
on August 12, 2024
Posted by: Amor1105
[This review was collected as part of a promotion.] I love my watch. The perfect accessory to organize my day and complete all my tasks on time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Samsung Wearable Tech
on August 12, 2024
Posted by: ACordell
[This review was collected as part of a promotion.] I had the original Galaxy Watch and loved it. However, I love all the new features of the Galaxy Watch 7, especially the GalaxyAI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Watch for my wife
on August 12, 2024
Posted by: Loved2
[This review was collected as part of a promotion.] We just got this watch last week. She had active 2 before, so many new features, she is happy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 12, 2024
Posted by: Mok1005
[This review was collected as part of a promotion.] This product is well worth the money. It is easy to use. I like the amount of memory it has. It is easy to set up and use. I also enjoy the AI feature on this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch so far
on August 12, 2024
Posted by: Axel96
[This review was collected as part of a promotion.] The display is great, also the battery last forever, the new features, the sleep tracking workout tracking AI all is great is the first time I don't wish for something else on a device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sleek Screen
on August 12, 2024
Posted by: KanniG
[This review was collected as part of a promotion.] Smooth screen with no bezel is a good feel. No sluggishness experienced so far.
Seems to have Galaxy AI features.
Only problem as of today is Battery. It doesn't last even 20 hours. Could be the features I have enabled. I am still figuring out. Also I am still trying to adjust to the wristband came with this watch.
Seems to have Galaxy AI features.
Only problem as of today is Battery. It doesn't last even 20 hours. Could be the features I have enabled. I am still figuring out. Also I am still trying to adjust to the wristband came with this watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new watch!
on August 12, 2024
Posted by: Joeosp
[This review was collected as part of a promotion.] I just love my new galaxy watch 7! It is very stylish and sleek. Lots of new features. It was exciting to unbox it and set it up. I was able to transfer my settings from my galaxy watch 6. It seamlessly brought everything over to my new watch. I love the band too, it's army green. I also got another band for free. Samsung is a great company and they always give great deals for current Samsung product owners. I am so pleased with the watch and it works great with my s23+ phone. Thanks Samsung, great product.
Value
5
Written by a customer while visiting Samsung US