Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,235 Reviews)
Rating breakdown 5,235 reviews
5 Stars
4,056
4 Stars
876
3 Stars
192
2 Stars
52
1 Star
59
91%of customers recommend this product.
(
1,001 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
3
Best phone ever.
on October 7, 2024
Posted by: Moon
My mistake, found out it had a protective cover. Best phone ever. Very versatile!
Response from Samsung USBy Social Commerce, October 8, 2024
Hey Moon,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 6 better then I could have imagined
on October 7, 2024
Posted by: MICAHTHEBEE
[This review was collected as part of a promotion.] I have purchased galaxy devices for years and the z series in particular. I started with the fold 3 and it makes me feel great when a company actually makes changes to the design that makes the phone more versatile and durable. The new Galaxy Ai was something I was interested to try out on my phone and I have to say I use it more then I ever thought I would . Organizing my notes using Gemini as a personal assistant I love it. Keep up the exceptional work samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone.....
on October 7, 2024
Posted by: Joaquin
[This review was collected as part of a promotion.] I am a samsung fan since S3 Series and with the note too. Amazing phones and always will keep using galaxy phones.
Value
4
Written by a customer while visiting Samsung US
Posted by: Ceaz
Expertise:Expert
Verified Purchase:Yes
Love the crafted black. Textured backs are always a favorite
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Sterling
from Southern California
Expertise:Expert
Verified Purchase:Yes
I love everything about this phone. Very fast. Great screen. Excellent battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Modern Technology!
on October 6, 2024
Posted by: Anonymous
from Toronto
Expertise:Expert
1tb in memory and more wonderful professional modern 2024 features in a mobile fold light slick phone, with done Samsung galaxy z!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device, appreciate the inner screen
on October 5, 2024
Posted by: Pipboy
Expertise:Intermediate
This is my first foldable device and I'm glad I took the plunge. There's something magical about opening up the inner screen to give you a mini tablet. Overall fit and finish of the device is quite good. For those concerned like i was, the screen crease is generally not visible when viewed straight on. I'm not particularly interested in the AI features but it's an otherwise capable and enjoyable phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from WV
Expertise:Intermediate
Verified Purchase:Yes
I enjoyed using the large display and was impressed by the speakers and screen brightness. Unfortunately, the battery life is simply too short. I easily ran through 130% of the battery daily, something which never happened on my previous phone.
At this price point, I can’t recommend this phone for anyone that cares about battery life.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 7, 2024
Aloha Jacob,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than expected operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. If you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US