Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,235 Reviews)
Open Ratings Snapshot
Rating breakdown 5,235 reviews
5 Stars
4,056
4 Stars
876
3 Stars
192
2 Stars
52
1 Star
59
91%of customers recommend this product. 
(
1,001 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 1TB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
GREAT PHONE
on October 23, 2024
Posted by: Mike M
from Arlington Texas
Expertise:Intermediate
Verified Purchase:Yes
Great new phone. This is the most excited I've been about a new phone in decades. The fact that you can do everything opened or closed is a huge feature. Extras like easily interfacing with my Samsung TV is a big plus. It's only been in operation for 2 weeks now and I know there's still much more to learn but definitely 5 stars so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
nice
on October 23, 2024
Posted by: hiu hiu
This is a new way of cell phone tran this is defined the new generation of cell phone
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Zfopd 6
on October 23, 2024
Posted by: Chace
from Indiana
Expertise:Expert
Verified Purchase:Yes
Camera quality isnt the best. And I'm not impressed with the battery life. Most likely will switch to the s25Ultra
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 15, 2025
Thank you for sharing your honest thoughts on the Galaxy Z Fold6, Chase! We appreciate your feedback regarding the camera quality. While the Z Fold6 features advanced multi-camera capabilities designed to capture stunning photos and videos in various lighting conditions, we understand that personal experiences may vary. We are continuously working on enhancing camera performance, and your input is invaluable. Regarding battery life, the Galaxy Z Fold6 is equipped with a powerful battery optimized for heavy multitasking and immersive experiences. A single charge lasts longer on the Galaxy Z Fold6 compared to the Galaxy Z Fold5. Although both devices have the same 4400mAh (typical) battery, the advanced processor in the Z Fold6 allows for more efficient power usage. This means you can listen to music for up to 77 hours or watch videos for up to 23 hours on a single charge. Check out the links attached for options that should help optimize your phone's battery life. Each device has its strengths, and we hope the Z Fold6 can meet your needs in ways that stand out. Feel free to reach out to us at Samsung Support if you have more feedback or questions! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rob was awesome
on October 23, 2024
Posted by: Mark B
Verified Purchase:Yes
Rob was awesome! He got the job done that 2 other people could not do. Great end result!!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Volume
on October 23, 2024
Posted by: Lino
from Virginia
Expertise:Intermediate
Traded in my 24ultra for the fold. I miss my stylus but it's not a deal breaker. I love how small it it, fits in my pocket and purse.
The only issue I have noticed so far is the volume/speaker. When on speaker it's not loud enough. Or sometimes when on calls, I hear static.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big upgrade
on October 23, 2024
Posted by: Martin
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I changed from the Zfold 4 and have to say i love the new zfold 6, all the things i didnt like about the old 4 are gone in this one.
great phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone/Mini Tab
on October 23, 2024
Posted by: JCBIII
[This review was collected as part of a promotion.] This is by far my favorite phone. WHY? Because it is also a mini tab at the same time.
Great for photos and great for playing games!
Can't wait for the tri-fols to come out!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My frist smart phone
on October 23, 2024
Posted by: Baby
SAMSUNG WAS THE VERY FIRST PHONE I EVER BOUGHT.THAT WAS A GOOD PHONE.NOT ONLY WAS I LOVED IT SO DEPENDABLE RELIABLE. EVERYTHING YOU'RE THAT YOUR LOOKING IS RIGHT THERE AT YOUR FINGER TIPS
Response from Samsung USBy R&R Team, January 15, 2025
We appreciate you taking the time to share your feedback on the Galaxy Z Fold6! We’re excited that you’re discovering our innovative foldable device. The Z Fold6 is a game changer, transforming how you interact with technology. Its unique design allows you to express your creativity and boost your productivity like never before. With an impressive, vibrant display, you can seamlessly switch from streaming your favorite shows to taking notes in meetings, all while enjoying exceptional clarity and detail. Powered by the latest Snapdragon Gen 3 processor, the Z Fold6 delivers lightning-fast performance, making it perfect for gaming, multitasking, and using your favorite apps. Plus, with enhanced S Pen support, you can jot down ideas or sketch with unmatched precision, which is ideal for professionals and creatives alike. We’re confident that the Z Fold6 will continue to elevate your experience, and we’re here to support you every step of the way. If you have any questions or thoughts as you explore all that it offers, be sure to reach out to us at Samsung Support! Your satisfaction is our top priority. -Kelvin
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Written by a customer while visiting Samsung US
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