Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
3
This product has an amazing screen and color
on August 19, 2025
Posted by: Jackson1970
[This review was collected as part of a promotion.] Screen is amazing and very vivid.
Lots of apps and easy to do wallets, credit cards, and touch to pay.
Some apps were hard to read because the format did not fit the screen size.
Difficult to use camera when not open. Many apps as well could not be accessed and utilized when the phone was not unfolded.
The auto turn does not work very well and was hard to use on many apps and programs.
Hard to find accessories, cases, holders, auto holder
The galaxy ai was difficult to use and not very interactive with the phone.
Not having somewhere to store the pen was a problem, I lost my pen the first week and the replacement was to expensive
I really enjoyed using the phone and I hope the new version addresses some of these issues.
Lots of apps and easy to do wallets, credit cards, and touch to pay.
Some apps were hard to read because the format did not fit the screen size.
Difficult to use camera when not open. Many apps as well could not be accessed and utilized when the phone was not unfolded.
The auto turn does not work very well and was hard to use on many apps and programs.
Hard to find accessories, cases, holders, auto holder
The galaxy ai was difficult to use and not very interactive with the phone.
Not having somewhere to store the pen was a problem, I lost my pen the first week and the replacement was to expensive
I really enjoyed using the phone and I hope the new version addresses some of these issues.
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your insights on the Galaxy Z Fold6, Jackson! It's awesome to know that you are enjoying your device for the most part. We understand that app performance can be vital to your experience, especially with the Z Fold and Z Flip series. It’s worth noting that sometimes the apps may need updates to ensure they function optimally with the latest features of your device. Additionally, keeping your phone updated can significantly enhance its performance and overall experience. We’re committed to providing you with the best possible experience, so we encourage you to check for any available updates for both your apps and your Galaxy Z Fold6. We appreciate your feedback and hope you continue to enjoy using your Z Fold6! For any concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 19, 2025
Posted by: Dopey505
[This review was collected as part of a promotion.] Love the phone just wish the battery was bigger but last almost all day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Foldable
on August 19, 2025
Posted by: JoeyRN
[This review was collected as part of a promotion.] I am in love with the Zfold 6. It perfectly fits my needs for everything I do in my daily life. I use it for gaming, watching anime and movies on the go. I use it more than my tablets. Using galaxy AI has helped me edit my photos seamlessly with great effect. Great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on August 19, 2025
Posted by: InaudibleThwomp
[This review was collected as part of a promotion.] This is my very first phone of this type and I absolutely love it. It basically unfolds into a tablet which is AMAZING for streaming my shows and playing games. The UI is excellent as well. Its a major step up from my previous phone. The Galaxy AI is an awesome addition as well!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, One Caveat
on August 19, 2025
Posted by: Worpt1
[This review was collected as part of a promotion.] This phone is really great. I love the folding function, the OS, battery life. I do miss the camera capabilities of the Ultra series, though. The Galaxy AI for photos is great, but doesn't make up for the camera hardware.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone with some limitations
on August 19, 2025
Posted by: Jayko23
[This review was collected as part of a promotion.] The phone itself its an amazing device but I wish the camera , battery capacity and the front screen were better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the device. It allows me the multitask wit
on August 19, 2025
Posted by: DavidFold
[This review was collected as part of a promotion.] The Galaxy AI features are exceptional i love the hands free technology and the rapid response
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable phone
on August 19, 2025
Posted by: chupacabra
[This review was collected as part of a promotion.] GALAXY AI the best, came with this phone its feels like you have your own personal assistant! Best ever!
Value
5
Written by a customer while visiting Samsung US