Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,210 Reviews)
Open Ratings Snapshot
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5 out of 5
5
Z fold 6 blanco 512gb
on April 28, 2025
Posted by: Anonymous
from South Carolina United States
Expertise:Expert
Verified Purchase:Yes
Z Fold 6 exceeds my expectations. This phone is incredible, super light, easy to use, and its incredible screen delivers excellent results in fluidity and quality, and its battery lasts all day. I recommend this phone, you won't regret it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you for your wonderful review of the Galaxy Z Fold6, Noel. We love to see how much you love its lightweight design and user-friendly interface. The incredible Z Fold6 screen truly enhances your experience, with vibrant visuals and smooth performance. We are also glad you appreciate the all-day battery life as well, which is designed to keep up with your busy lifestyle. Your recommendation means a lot to us. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!!
on April 28, 2025
Posted by: Latifah
from Denver, Co
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. I've been with Samsung phones forever. I'm never disappointed.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 29, 2025
Thank you so much for your feedback on the Galaxy Z Fold6, Latifah. We're very pleased to know that you're a longtime Samsung fan and that the Galaxy Z Fold6 has met your expectations. The design and innovative features of the Z Fold6 stand out, allowing you to enjoy a seamless multitasking experience and a stunning display. It's great to know that you're loving the phone, and your satisfaction means everything to us! We’d also love for you to try the Now Brief feature, which is new and improved to bring even more convenience to your daily life. It sends you personalized briefings throughout the day, starting with the latest weather and Energy Score updates, plus a preview of your upcoming schedule. The feature will even suggest routines based on your usage patterns and alert you of expiring coupons you may have. Then, you can end your day with a recap of your activities! If you have any questions or concerns, be sure to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Zfold is the best
on April 29, 2025
Posted by: Chelle
Verified Purchase:Yes
I love my zfold because it's like a regular phone and a small tablet in one
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your love for the Galaxy Z Fold6, Chelle! It’s fantastic to see how it seamlessly blends the convenience of a regular phone with the expansive experience of a small tablet. The design truly replicates a traditional phone, making it easy to use and carry around. Plus, when you're ready to enjoy more screen space for multitasking or entertainment, it opens up effortlessly into a sleek tablet. The Z Fold6 is all about versatility, allowing you to do more. Once again, we appreciate your feedback and hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold 6: Innovation Meets Everyday Use”
on April 29, 2025
Posted by: Eliya
from Ohio,OH
Expertise:Expert
Verified Purchase:Yes
Impressive foldable with top-tier performance and display. The large inner screen is perfect for multitasking and media, while the outer screen feels more natural this time. Performance is flagship-level, and build quality is solid.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for your review of the Galaxy Z Fold6, Eliya! We’re glad to see you’re impressed with its performance and display. The large inner screen is perfect for multitasking, and we’re happy you appreciate the improved feel of the outer screen. We would love for you to explore features like Note Assist and Photo Assist. These features are tailored to enhance your productivity and photography experience. With Note Assist, capturing ideas or making quick notes is easier than ever, while Photo Assist helps you take stunning photos with ease, ensuring that every shot is a masterpiece. Your feedback inspires us to keep improving, and we hope the Galaxy Z Fold6 continues to exceed your expectations! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my new phone
on April 29, 2025
Posted by: Lindus
from Georgia
Expertise:Expert
Verified Purchase:Yes
Seamless process of trading in my Fold 4. Loving my new pink Fold 6....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
It's great to hear from you, Lindus. Thank you for sharing your experience! We're stoked to see that you're loving your new pink Galaxy Z Fold6! It’s also exciting to note that at just 239 grams, it’s lighter and slimmer than the Fold5, which definitely makes it more convenient to take everywhere. Plus, with an upgraded processor that boosts CPU performance by 17%, GPU by 20%, and NPU by an impressive 42%, you're getting exceptional performance that elevates every aspect of your mobile experience. We hope you enjoy exploring all the possibilities your new phone offers! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy Upgrade transition
on April 30, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Great Transition from an entry level 23FE to a flagship phone that gave a huge performance
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It’s exciting to hear about your experience with the transition from the S23 FE. The upgrades from the S23 FE to the Z Fold6 are truly impressive. The Z Fold6 features a stunning 7.6-inch QXGA+ AMOLED display for immersive viewing, which is a significant step up from the display on the S23 FE. You’ll also appreciate the enhanced multitasking capabilities. Thanks to the Taskbar feature, switching between apps and utilizing split-screen is more seamless than ever. We’re thrilled you’re enjoying your experience with the Z Fold6. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 6 is great!
on May 1, 2025
Posted by: Kevin W
from Boston , MA
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my Z Fold 6.. I traded in the Z Fold 3. Samsung gave me the full trade-in value in which I appreciate. The new phone is thinner and absolutely quicker. Thank you Samsung.
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Kevin! We're thrilled to see that you appreciate the full trade-in value for your Z Fold3. Our team designed the Z Fold6 to be thinner and faster, enhancing your overall experience. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New upgrade
on May 3, 2025
Posted by: Dawn
from Springhill, FL
Expertise:Expert
Verified Purchase:Yes
Love my new Galaxy Z fold 6 it was an upgrade from the z fold 4. All the new upgrades are fantastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your excitement about the Galaxy Z Fold6, Dawn! It’s great to see you’re enjoying the upgrades from the Z Fold4. You’ll really appreciate how the Z Fold6 utilizes AI to enhance your experience across various apps. For instance, the AI Zoom feature on the camera ensures you capture stunning images, while Photo Assist intelligently fills in backgrounds and helps manipulate objects in your photos. If you’re using it for productivity, the Interpreter tool is a game-changer for real-time translations during conversations, even without an internet connection. Live Translate makes your calls seamless, and the Composer feature for Chat Assist helps you draft messages quickly. Plus, with Note Assist, you can easily transcribe recordings and keep your notes organized. We hope you enjoy exploring all these fantastic features your Z Fold6 has to offer! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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