Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7 out of 5
4.7
(5,210 Reviews)
Open Ratings Snapshot
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
4 out of 5
4
Galaxy zfold6
on April 6, 2025
Posted by: Macalt3
[This review was collected as part of a promotion.] I've always liked galaxy phones and the Zfold6 didn't disappoint. The one drawback is that from the opening and closing of the phone, my inner screen had a slight flicker.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 15, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6, Mecalt3! It's great to see that the device met your expectations overall. Regarding the slight flicker on the inner screen, this may be due to software glitches or hardware factors. To address this, please ensure your device is running the latest operating system and security updates, as these can help improve performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If the flicker continues,please be sure to reach out to us at Samsung Support to have your device inspected or book a repair for further assistance. We appreciate your input and thank you for sharing your experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on April 10, 2025
Posted by: Yordan
from Sofia, Bulgaria
Expertise:Expert
Verified Purchase:Yes
Amazing deal and amazing phone! Couldn't be more happy with my phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 14, 2025
Thanks for sharing your feedback with us, Yordan. We love to see that you think your Galaxy Z Fold6 is amazing and worth the investment. The Galaxy Z Fold6 impresses with its innovative features and slim design. As the thinnest and lightest Z Fold yet, it combines portability with durability, featuring Corning Gorilla Glass Victus 2 and an IP48 water-resistance rating. We hope that you continue to have a great experience with your phone. If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfying
on April 11, 2025
Posted by: Adams
from Bronx NY
Verified Purchase:Yes
Contemporary customers needs are sophisticated so keep on consistently improving
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung fold yet!
on April 18, 2025
Posted by: Esdras
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
This phone is a power house. Does everything I need and more. So far battery life has been great, it lasts a full day with ease.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 18, 2025
We appreciate you sharing your thoughts on the Galaxy Z Fold6, Esdras. The Galaxy Z Fold6 is a powerhouse, equipped with the Snapdragon® 8 Gen 3 processor for Galaxy, delivering faster performance and improved AI capabilities. Its 4400mAh battery, combined with advanced power efficiency, ensures all-day usage, allowing you to enjoy up to 23 hours of video playback or 77 hours of music listening. It’s great to know how well it’s meeting your needs! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on April 18, 2025
Posted by: J Thomas
from Philadelphia,US
Expertise:Intermediate
Verified Purchase:Yes
Liked the fold Z 6 phone with its features and specs
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 13, 2025
Thank you for your review of the Galaxy Z Fold6, J! We’re thrilled to see that you’re impressed with its features. The ability to seamlessly switch between tasks is truly a game changer, especially for those who prefer a hands-on leadership approach. With its large screen, you can effortlessly run video conferences while simultaneously reviewing detailed documents like Excel or PowerPoint. Additionally, we appreciate how features like Circle to Search with Google allow you to quickly find answers to any questions that arise. These capabilities greatly enhance productivity and collaboration. We’re glad to have you on board with the Fold6! For any questions or concerns, pelase be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on April 23, 2025
Posted by: Frenchy
from San diego
Expertise:Intermediate
Verified Purchase:Yes
Great phone, the process was easy and smooth. Return was quick.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yay
on April 25, 2025
Posted by: Bingus bongus
from Pennsylvania
Verified Purchase:Yes
I love this phone a lot, really good features and the best color out there — pastel pink!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6, Bingus! It's fantastic to see that you're enjoying the phone and its features. The Galaxy Z Fold6 does offer a range of advanced features, including Multi-Active Windows for multitasking, FlexMode for hands-free videoconferencing, and compatibility with the S Pen for precise note-taking and annotations. The pastel pink color is a standout option, and it's reassuring to know that you love that color. It's awesome to see that the Galaxy Z Fold6 has impressed you both in performance and design! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fold 6 platform
on April 26, 2025
Posted by: Deerfield
Verified Purchase:Yes
Love the phone. Not a fan of some Samsung apps. The texting they provide. Not digging it. That i think i can change back to messenger. Everything else rocks. Love the thinner profile as well.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6! It's great to see that you're enjoying the phone and its thinner profile. Regarding texting, the Galaxy Z Fold6 comes with Google Messages as the default texting app, but you can switch to other messaging apps like Messenger if you prefer. Simply download your desired app from the Galaxy Store or Google Play Store and set it as your default messaging app in the settings. We're thrilled that you're loving the overall experience with the Galaxy Z Fold6! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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