Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Posted by: Keith
from Philadelphia, Pa
Expertise:Expert
Verified Purchase:Yes
I've been a Galaxy note user for a while and my first foldable was the fold 3. Went to the S23 ultra (note experience) .. and traded that towards a Fold 6. Thoroughly impressed with the improvements. Larger outside screen , clamshell closing improvements and overall build of the 6. The size and weight still provide that compact feel and then tablet like usefulness. I'm loving the screen and visibility inside and outside in sunlight. The phone is zippy and premium feeling. While I miss the note/ultra experience at times I haven't felt compelled to get the s-pen. The phone is capable without it in my opinion. Great phone!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Snake3_
from St Louis, MO
Expertise:Expert
Verified Purchase:Yes
The Galaxy Z Fold 6 must be a game-changer! Its foldable design likely transforms your experience, whether for multitasking or viewing content. The large inner display can make watching videos, gaming, and productivity tasks seamless, while the external screen keeps things handy for quick interactions. How do you find it for work or entertainment compared to traditional phones?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alio
from USA
Expertise:Expert
Verified Purchase:Yes
It's exactly same as Z fold 5. Battery drainage is worse than Z fold 5
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, December 3, 2024
Hi Alio,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than anticipated operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than anticipated operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: Robert S
from Anchorage Alaska
Expertise:Intermediate
Verified Purchase:Yes
the z fold 6 is amazing thus far I love the huge screen whern unfolded and the ability to continue my app on the smaller screen when I need to close it is very cool. the screen sizing tho is a little glitchy in that is will change your aspect ratio sometimes without you asking it to
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excellent quality, the phone is very thin which I like very much, the screen is perfect, the ideal size.
Written by a customer while visiting Samsung US
Customer Rating
5
Getting 1
on December 3, 2024
Posted by: TyG1
Getting this as a replacement for my stolen s24 + in May last year .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Phill O
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
Wish it had an S pen stylus and wish the camera was a better camera.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 10, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Z Fold6, Phil! We always love getting insights from our customers as we continue to strive to make improvements. We see that you may be interested in pairing up your phone with the S Pen. The Galaxy Z Fold6 is compatible with the S Pen Fold Edition and the Slim S-pen case. You’ll be able to write, sketch, and create on your device’s main screen. We’ve outlined all the important details regarding the Z Fold6 S Pen, such as its design and features, which include useful app shortcuts with Air Command. Also, be sure to check out the link attached to learn about the great camera features the Z Fold6 offers. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003468/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003468/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Peter K
from Salt Lake City, Utah
Verified Purchase:Yes
Such an incredible design for a phone! When I hold this phone, when I open this phone, when I multitask on this phone, it feels like the future. THIS IS INNOVATION! I love showing my family and friends what this phone can do. There's so much I can do that makes people say, "Wow! That's cool!"
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US