Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Posted by: z fold Lover
Verified Purchase:Yes
It takes some getting used to when I started using the z-fold phone. There are pluses and minuses, but more pluses for my use. The big screen enables easier multitasking and the fast processor really helps with running multiple apps. I can open an app to work on and another app for researching info.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Tee Kings
from Atlanta GA
Expertise:Expert
Verified Purchase:Yes
works well and exceeded my expectations, from what I have read in precious reviews. No issues found so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Frank
from Rolling Hills Estates, California
Verified Purchase:Yes
I love my Fold 6. It's like a computer in my pocket
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Volodymyr
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Excellent phone. Before this I used fold 3 and there is no alternative to this phone yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Phillipsburg, NJ
Expertise:Intermediate
Verified Purchase:Yes
The battery life is inferior compared to the Z fold 5. The same weekly usage, within minutes for the last few weeks, and the battery is 50% on Z fold 6 and would be up near 80 on the Z fold 5vfor the same use duration. There are some pluses to the 6 like the hinge is less ridiculous, the front screen is easier to read, and it feels slightly thinner. If you burn through minutes on your phone the battery is the deal killer for you. I still like it but the battery kills me because it is the same battery as the 5.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Thank you for sharing your thoughts on the Galaxy Z Fold 6, John. We appreciate your feedback regarding the battery life, and we understand how important this aspect is for daily usage. While the Z Fold 6 offers some advancements, including a more streamlined hinge and an easier-to-read front display, we acknowledge that battery performance is a crucial factor for many users. The Galaxy Z Fold 6 features the same 4,400 mAh (typical) battery as the Galaxy Z Fold 5, but thanks to an advanced processor, it offers more efficient power usage. This means you can listen to music for up to 77 hours or watch videos for up to 23 hours on a single charge. If you are experiencing shortened battery life on your phone, we recommend checking out the links attached for options that should help optimize your phone's battery life. If this persists, please be sure to reach out to us at Samsung Support. Thank you again for your insights! -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Alsh
from Chicago
Expertise:Expert
Verified Purchase:Yes
Battery live is horrible , cant get a full day out of it
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
3
Value
5
Response from Samsung USBy R&R Team, December 16, 2024
Thanks for reaching out to us, Alsh. Your feedback on the Galaxy Z Fold6 is greatly appreciated. The Z Fold6 features a non-removable battery with a capacity of 4400mAh (typical). Users can expect up to 18 hours of internet usage time on both LTE and Wi-Fi. Additionally, you can enjoy up to 77 hours of audio playback and up to 23 hours of video playback when using wireless options. Notably, the Galaxy Z Fold6 offers longer battery life on a single charge compared to the Galaxy Z Fold5, despite having the same battery capacity. This improvement enhances the overall performance and usability of the device. If you are still experiencing a shortened battery life, be sure to check and make sure your device is up to date with the latest software update. Check out the links attached for additional options that should help optimize your Z Fold6 battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Roshad
from Rochester
Expertise:Intermediate
Verified Purchase:Yes
Overall, my experience with the Fold 6 has been decent. The trade-in process was straightforward and seamless, which I greatly appreciated. Regarding the Fold 6 itself, it’s a well-built device and performs as smoothly as my Ultra 24 Plus. While I haven’t noticed a significant difference between the cameras on both devices, I digress. Having experienced Fold phones from the 3 to the 6, I must admit it feels like déjà vu.
That said, I do have some thoughts on areas for improvement. I believe certain services, such as video chat, shouldn’t be locked behind carriers or specific apps. Additionally, the S-Pen should be included with the device to truly maximize the user experience, rather than being an additional purchase. With the advancements in technology, it seems feasible that the S-Pen could be integrated into the device itself without compromising its design.
Thank you for taking the time to consider this feedback. I look forward to seeing how future iterations evolve.
Best regards,
Roshad
Roshad
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: HNRL
from Miami Florida
Expertise:Expert
Verified Purchase:Yes
Like a lot this fold 6 it work ok and the design is better than the fold 4
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US