Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Posted by: Iftikhar
Expertise:Intermediate
Verified Purchase:Yes
Good very handy phone. Inside screen gives the feeling of using a tablet but very light and superfast. Seeing picture gives a touchable, feelable and within the environment sense.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Immanuel
from Michigan, MI
Expertise:Expert
Verified Purchase:Yes
The phone feels really nice, and works really well. I like the square edges and how tight it actually folds shut. The ONLY problem I have is that I had to go into seetings and change the vibrancy because the colors were washed compared to the Z-fold 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: D Trueblood
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
This is the phone of the future, its like a mini tablet without the bulkyness
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Now the best Fold out there! Camera is awesome.
on October 27, 2024
Posted by: Flyby Man
Verified Purchase:Yes
I had their previous version, Samsung made the perfect upgrades.
Written by a customer while visiting Samsung US
Customer Rating
5
Work Horse
on October 27, 2024
Posted by: Pacman2385
[This review was collected as part of a promotion.] This phone is a beast really fast and smooth. I upgraded from the 4 and it's amazing how high tech the 6 feels and operates.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
It is a great phone. I've been hacked y my neighbor and get friends so I can't fully enjoy it. They base her the administrator of my phone. All rightful authorities have been notified
Written by a customer while visiting Samsung US
Customer Rating
1
Chip screen!
on October 28, 2024
Posted by: Guillermo
Do not buy, screen cracks in the first four months, expensive phone, chip material!
Response from Samsung USBy Social Commerce, October 29, 2024
Howdy Guillermo,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
I Switched from Pixel
on October 28, 2024
Posted by: IPlacido
[This review was collected as part of a promotion.] I've been a long time Pixel (& Nexus user) but I wanted to try the Galaxy Fold 6 so I switched & boy am I impressed! It's everything Pixels could be, especially with the Galaxy AI. It's very user friendly for the beginner & has so many available customizations for the veteran Android user. The software is intuitive thanks to Android but this phone just uses the OS so much better & smoother than the Pixel phones in my opinion
The phone size is almost perfect for me hand size as an adult male, even when folded open. This feels premium & sturdy
I sometimes miss my Pixel but I think I may stick with Galaxy for a while longer
Value
5
Written by a customer while visiting Samsung US