Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Posted by: Buyer
from AZ
Expertise:Expert
Verified Purchase:Yes
Fabulous! ++
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: bbpd24c
from Bristol, PA
Expertise:Intermediate
Verified Purchase:Yes
The entire process from purchase to activation of my zFold 6 was extremely easy and uncomplicated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 6 review
on October 25, 2024
Posted by: Rizo91
[This review was collected as part of a promotion.] Nice sleek look. Processes faster than most. It also folds, how amazing is that.
Value
5
Written by a customer while visiting Samsung US
Posted by: QueenB
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Everything about the z fold I like. I feel like an s pen should've came with the z fold but it is amazing can't wait to see what's next.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Shyam
from Hershey, PA
Expertise:Intermediate
Verified Purchase:Yes
I enjoy how comfortable this feels in hand and how thin this is. I am not happy with its durability and how dirty it gets with normal use.
Features
3
Performance
4
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
Hey Shyam,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops during running errands, to when someone decides that your Z Fold6 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments. Samsung Care+ comes in handy for those unfortunate situations we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the last bag of groceries inside from the car, to accidentally losing our phone during one of the many stops during running errands, to when someone decides that your Z Fold6 looks better than their own phone so they steal yours. Samsung Care+ has you covered. Talk about peace of mind! You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous
on October 26, 2024
Posted by: My Pinxk Galaxy Z Fold 5
from Colorado
Expertise:Expert
I love this phone so much better than the z fold 4. Takes beautiful pictures and has a lot more new deatures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael J
from Torrance, CA
Verified Purchase:Yes
Awesome phone. The purchase online was smooth process and the trade-in. I am very happy with the purchase I made. Highly recommend to go with online purchase.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on October 26, 2024
Posted by: Technologylover23
[This review was collected as part of a promotion.] Which AI features are US consumers keen to use on their phones? Voice assistant (e.g., searching the web, taking actions, etc.) Photo and video tools (e.g., object removal, photo and video editing, etc.) Writing tools (e.g., rewriting emails, summarizing, etc.)
Value
5
Written by a customer while visiting Samsung US