Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
4
Feels premium compared to Z Fold 4
on October 22, 2024
Posted by: Esplee7
[This review was collected as part of a promotion.] The quality definitely feels improved on this device that the previous Foldables. Having it be thinner and lighter has also helped reduce the strain on my wrists.
In terms of design, the body has a nice box like shape but with screens that have a less bezel look for more screen real estate.
Galaxy AI sketch is so far really good where I can draw ideas that can be artistically rendered. This is especially important to brainstorm or show a concept.
The only con I have is that the battery life seems similar, though I recently recieved the phone so I have to see how the system will adjust.
Value
4
Response from Samsung USBy R&R Team, January 15, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We are excited to see that you love its premium feel and that its quality has improved compared to previous foldable models. Our focus on making the device thinner and lighter has effectively reduced the strain on your wrists. We are also glad you appreciate the design, as the boxy shape and slimmer bezels provide more screen space, which is a nice touch. It is great that you find the Galaxy AI Sketch feature useful for bringing your ideas to life artistically, as it serves as a valuable tool for brainstorming. As for the battery life, we completely understand your concern. The Z Fold6 comes with enhancements to make it more efficient. If you are experiencing a shortened battery life, we recommend checking out the links attached for options to help optimize your phone's battery performance. Thanks again for your feedback. We’re excited to be on this journey with you and can’t wait for you to explore everything the Galaxy Z Fold6 has to offer! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Marco
Verified Purchase:Yes
I really like this phone, the screen is big enough to watch movies. It has a lot of great features. The only thing i don't like is that it doesn't come with a spen. Other than that is a great phone
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Chao
Verified Purchase:Yes
This was my 1st time shopping here and after everything this is going to be the only place to shop for all my samsung needs. It was quick and easy and all the information is right there for you. I also used the chat live and that is a great help as well.
Written by a customer while visiting Samsung US
Posted by: Willie
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
I have had the Z-flip phones before, this is my 1st Z-fold. I'm impressed with it so far, alot more like a true tablet when opened. It's not much heavier than my S24 ultra, it's smaller in my pocket than the ultra, which I like. The camera isn't up there with the ultra just yet, but it's better than a Z-flip camera. Folded out is the best thing for my aging eye's, easy to hold in 1 hand as I type. Overall a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Had a Fold 4.
Great upgrade.
Love that it folds flat and I can use a stylus with it.
Great upgrade.
Love that it folds flat and I can use a stylus with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 6 now lighter than before
on October 22, 2024
Posted by: ricardo
[This review was collected as part of a promotion.] I haven't had the fold since the 2 and let me tell you I didn't even recognize this device from then. Everything was new and upgraded such as the weight! I remember they were heavier and bulkier but this design is so lightweight and perfect in the pocket. Love the new Galaxy AI features such as erasing people or objects from pictures or generating new objects by drawing. I spent hours playing with pictures and transforming them into cartoon art.
This phone is also awesome at consuming media. Youtube or streaming apps use up the whole screen and looks good while doing it. Multitaskingis also great. You can have many windows open to do things at the same time. Really enjoying my fold 6!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from York, Pennsylvania
Expertise:Expert
Verified Purchase:Yes
This is the first fold phone I've ever had and I'm very pleased not to mention impressed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Cliff
from CT
Expertise:Intermediate
Verified Purchase:Yes
Main screen is too small, the battery is too small, the cameras should be equal to the the S24 ultra. other than these issues, it is a good device and feel is premium.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 23, 2024
Hi Cliff,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. The Galaxy Z Fold6 offers 6.3" of Cover Screen, however, when unfolded the Main Display of the Fold6 measures at 7.6". Though the Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. The Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your device, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
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Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold6. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. The Galaxy Z Fold6 offers 6.3" of Cover Screen, however, when unfolded the Main Display of the Fold6 measures at 7.6". Though the Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. The Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your device, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US