Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Posted by: oozoo
Verified Purchase:Yes
Too much money for so little advances. Cameras are the same and a major disappointment. Trade in money lower than previous year. I have owned all of the previous generations and this will be the first one going back.
Response from Samsung USBy Social Commerce, October 11, 2024
Hello Oozoo,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. Here's how the Fold6 is different from its predecessor: at just 239 grams, the Fold6 is lighter and slimmer than the Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Fold5. In regard to battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Fold6 features the same 4400mAh battery as what is offered with the Fold5, an advanced processor on the Fold6 allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Fantastic, right? Your Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. Here's how the Fold6 is different from its predecessor: at just 239 grams, the Fold6 is lighter and slimmer than the Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Fold5. In regard to battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Fold6 features the same 4400mAh battery as what is offered with the Fold5, an advanced processor on the Fold6 allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Fantastic, right? Your Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Posted by: Pookie
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
I love the Zfold 6.
The wider cover screen makes all the difference in the world. The inner screen is bigger but coming from a Fold 5, it's not that noticeable.
The weight is less but barely noticeable.
The Fold 6 opens so much easier, that's for sure.
The crease has improved.
Sansung, your engineers did a great makeover on this phone and it's a pleasure to own.💥💥💥
I owned the Flip 5 and thought I would never change but this phone is so much easier all around especially with so much screen availability on aging eyes.
Moving through different apps is easier too with the navigation bar improvement.
Love this phone much more than I ever thought. ❤️
The wider cover screen makes all the difference in the world. The inner screen is bigger but coming from a Fold 5, it's not that noticeable.
The weight is less but barely noticeable.
The Fold 6 opens so much easier, that's for sure.
The crease has improved.
Sansung, your engineers did a great makeover on this phone and it's a pleasure to own.💥💥💥
I owned the Flip 5 and thought I would never change but this phone is so much easier all around especially with so much screen availability on aging eyes.
Moving through different apps is easier too with the navigation bar improvement.
Love this phone much more than I ever thought. ❤️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark
from Ohio
Expertise:Expert
Verified Purchase:Yes
I like the size compared the fold 5. Everything works smooth,would like the s pen included and fit inside device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sue F
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. The thing I like the most is that the phone fits in my hand and I feel I have a much better grip on it. If I need to make the screen bigger (for games or web searching) I can easily open it up for the big screen.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
4
Purchased a Z fold 6 phone …………………………………………………
on October 10, 2024
Posted by: AJ Mack
Verified Purchase:Yes
It was a good experience would us them again…………….
Written by a customer while visiting Samsung US
Customer Rating
5
The best-looking foldable phone
on October 10, 2024
Posted by: Maouldsx
[This review was collected as part of a promotion.] I have to say that the Founder's inner screen gives me an excellent visual effect, which is very suitable for multitasking and entertainment experience. At the same time, the folding mechanism of Fold 6 is smooth and durable, which is very easy to carry.
It is also very smooth when running large applications and games. At the same time, in terms of battery life, the battery performance is relatively stable, but it may need to be charged frequently under high-intensity use.
Compared with the previous generation Fold5, I think the changes in appearance are particularly prominent, of course, it may be because I have a better impression of Founder phones. I think the navy blue and silver colors of this generation are very beautiful. The new Ai system added in One UI 6.1 also gives me a very shocking feeling. So overall, Samsung Fold 6 is the most technological and practical mobile phone I think at present.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for Business
on October 10, 2024
Posted by: Jlkent
[This review was collected as part of a promotion.] Switched from different style for the ability to use a desktop version at work easily as i manage restaurants. Great for managing tasks on the go and not having to have a larger tablet or backtrack to your computer. Cute pink color. Add the s pen for use when gaming is top tier. Excited to try out the Galaxy AI features I adjust from the other style phone to this one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very happy with my purchase, ❤️ Samsung!
on October 10, 2024
Posted by: Sean Frohman
from Meriden, Connecticut
Expertise:Expert
Verified Purchase:Yes
When I upgraded from the Samsung Galaxy Fold4 to the Fold6, I wasn't expecting a significant difference. I had grown accustomed to the Fold4's innovative design, but I wasn’t sure how much of an upgrade the Fold6 would feel. Turns out, the improvements are noticeable in all the right ways, and I was pleasantly surprised by just how much Samsung has refined the experience.
First off, the squared-off edges are a game changer. The Fold6 feels much more comfortable in the hand because of this subtle redesign. It adds a sense of sturdiness, making it easier to grip, especially when using it one-handed in its folded form. The premium feel is enhanced by this design tweak, giving it a sleeker, more modern appearance compared to the more rounded Fold4.
One of the most impressive aspects is how the Fold6 closes completely flush. With the Fold4, there was always that slight gap when folded, which, while not a dealbreaker, did make the device feel less seamless. The Fold6 completely remedies that, and the gapless close adds to the sense of quality, making the phone feel more like a unified piece of hardware.
Another area where the Fold6 excels is in its thinness. Samsung has shaved off just enough millimeters to make a tangible difference, without sacrificing durability or screen quality. It’s noticeably slimmer when folded, which makes it much more pocketable and comfortable to carry around, even in tighter clothing. The thinner design also enhances the overall usability in both folded and unfolded modes, making it more practical for everyday use.
The hinge mechanism also feels smoother, and there's a greater sense of durability. It clicks into place with a more satisfying and secure feel than the Fold4, and the fold itself feels less rigid. Even after extensive use, the Fold6 hinge shows no signs of wear, which was always a slight concern with foldable devices.
The displays themselves are another small jump forward. The inner screen is as vibrant and fluid as ever, but I noticed improved brightness, especially in outdoor settings. The refresh rate seems smoother too, offering a more responsive experience, whether I’m gaming or just scrolling through apps. The outer screen, which on the Fold4 always felt a little cramped, feels more spacious and usable, thanks to the thinner bezels.
Battery life is also worth noting. I wasn’t sure if the thinner design would mean a compromise on battery life, but the Fold6 has held up remarkably well. Even with heavy usage, switching between the inner and outer screens, and multitasking, I’ve been able to comfortably get through a full day without needing to recharge.
Overall, upgrading from the Fold4 to the Fold6 has been a surprisingly big leap. From the squared-off edges to the flush close, the thinner profile, and the improved usability of the displays, Samsung has fine-tuned every aspect of this phone. It’s not just a slight refresh; it feels like a genuinely evolved version of the foldable experience, and I couldn’t be happier with the upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US