Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
4
Amazing phone.....
on October 7, 2024
Posted by: Joaquin
[This review was collected as part of a promotion.] I am a samsung fan since S3 Series and with the note too. Amazing phones and always will keep using galaxy phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 6 better then I could have imagined
on October 7, 2024
Posted by: MICAHTHEBEE
[This review was collected as part of a promotion.] I have purchased galaxy devices for years and the z series in particular. I started with the fold 3 and it makes me feel great when a company actually makes changes to the design that makes the phone more versatile and durable. The new Galaxy Ai was something I was interested to try out on my phone and I have to say I use it more then I ever thought I would . Organizing my notes using Gemini as a personal assistant I love it. Keep up the exceptional work samsung
Value
5
Written by a customer while visiting Samsung US
Posted by: Mactheknife97
Verified Purchase:Yes
I loved the 3, the 4, and now the 6. A phone and a mini pad. Have watched YouTube, movies, read my books, taken gorgeous pics and edited them. I cannot say enough about magnification. I go nowhere without my Fold 6. I'm keeping it forever.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Expertise:Expert
Verified Purchase:Yes
This latest iteration pushes the boundaries of mobile technology. Its innovative design offers unparalleled multitasking capabilities, streamlining workflow and boosting productivity. A highly customizable interface empowers users to tailor the device to their specific needs. Whether for business or pleasure, this device adapts to any situation with ease. Experience the future of mobile technology with cutting-edge features and unmatched performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Best phone ever.
on October 7, 2024
Posted by: Moon
My mistake, found out it had a protective cover. Best phone ever. Very versatile!
Response from Samsung USBy Social Commerce, October 8, 2024
Hey Moon,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please let us know by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
Multi Generational Fold User
on October 7, 2024
Posted by: DOOGIELUVSSAMSUNG
[This review was collected as part of a promotion.] I have been using each generation of the Fold from 3, 4, 5 and 6. The Fold 6 is the industry standard for the folding generation of phones. The design has gotten more powerful and lighter. It was soooo nice to see the design get thinner and a larger screen. The fold on the middle of the screen seems smaller and not as deep as last versions. Glad to see a better camera backed up by improved AI and editing. The Gemini AI is A.M.A.Z.I.N.G. I was a very very big user of Google Assistant but the new Gemini is breathtaking.
Value
5
Written by a customer while visiting Samsung US
Posted by: Coop
Verified Purchase:Yes
Fantastic phone! It's the perfect size for a phone when closed and great for gaming or multitasking when open.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Iterative update, but Samsung is falling behind
on October 8, 2024
Posted by: Eugene
Verified Purchase:Yes
Great phone, but ultimately just an iterative update. Samsung's competitors in Asia and in North America have erased its original lead and offer cover screens that are a lot closer to regular phones, with the added benefits of a much larger internal display.
I still think that Samsung's software is far superior, but Samsung squandered its hardware lead and needs to catch up.
Response from Samsung USBy Social Commerce, October 9, 2024
Howdy Eugene,
Thanks for taking the available time to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the available time to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US