Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Posted by: Richard bressi
Verified Purchase:Yes
I love the phone and the deal they gave me but I had to buy it all at once to get the deal other wise very happy with it
Written by a customer while visiting Samsung US
Posted by: Dale
Verified Purchase:Yes
From fold 2 to the 6. Hopefull the crease crack will not develop within 1 year like my fold 2 did. Got care+ with the 6, and will be using care+ if I have any issues with this new fold 6 device.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
The ai records stores & sends your data 2 cloud
on October 3, 2024
Posted by: 0007
from NJ
Expertise:Expert
Verified Purchase:Yes
Well made spyware, if you want your every password compromised and your bitcoin hash stolen this is a great phone for that. Without privacy its not safe to create or store anything on this device. I only upgrade every 3 years because the battery dies out from them sending your private data to other people forcing you to upgrade. Overall this spyware is great if it was free
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: thinkrama
from New Jersey
Expertise:Expert
Verified Purchase:Yes
- Excellent Device and build quality.
- Premium feel.
- It must be protected with a case certainly! Highly recommend the one with stylus pen cover
- Hardware, RAM, screen are amazing.
- Multi-tasking is brilliant.
- Superb screen for games, watching videos and reading as well.
- Would have been a top move to include S24 Ultra Camera system for that kind of amount!
- Little wider like Google Fold 9 would have made life little easier to type in folded mode.
- Premium feel.
- It must be protected with a case certainly! Highly recommend the one with stylus pen cover
- Hardware, RAM, screen are amazing.
- Multi-tasking is brilliant.
- Superb screen for games, watching videos and reading as well.
- Would have been a top move to include S24 Ultra Camera system for that kind of amount!
- Little wider like Google Fold 9 would have made life little easier to type in folded mode.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Nanuet, NY
Expertise:Intermediate
Verified Purchase:Yes
Excellent thanks, but the phone should be about 8.5 inches when opening and should be around the same size with the galaxy s24 ultra for the main screen.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Cynt
from Memphis TN
Expertise:Expert
Verified Purchase:Yes
I love it!!!! Been wanting one for years but I would always break my phones before they came out, so would have to get the next upgrade of my current phone. I made sure I had a good case and screen covers this time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Calvin
from Tennessee
Expertise:Expert
Verified Purchase:Yes
So far so good. I traded in my 23 ultra, I've been looking at the zfold for a while now. I like all the features that this one have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: C Comesana
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
Overall this is a good phone but, in my opinion, not a good buy.
Been able to read clearly and easy is a most and the only reason I bough the Z Fold 6. Having a phone with the posibility of turning into a tablet was a very good selling point and why I sold myself into the Z Fold 6.
I figure that, with years of experience and a few models sold before this one, by now, Samsung WOULD had heard about early complaints and suggestions of buyers of the previous models of the Z- Fold, and fine tune it to be a marvelous of engendering however, the phone is far from that and what I expected to be for the following reasons:
Been able to read clearly and easy is a most and the only reason I bough the Z Fold 6. Having a phone with the posibility of turning into a tablet was a very good selling point and why I sold myself into the Z Fold 6.
I figure that, with years of experience and a few models sold before this one, by now, Samsung WOULD had heard about early complaints and suggestions of buyers of the previous models of the Z- Fold, and fine tune it to be a marvelous of engendering however, the phone is far from that and what I expected to be for the following reasons:
1- The battery life is a joke, just writing this review, in the day time and while been inside, the phone consumed the top 10% of its charge.
2- This phone will feel very heavy when using with just one hand however, it will fit easily on most packets when closed.
3- The top screen has an incredible high resolution and it looks great however, for someone like me, the text within are hard to read. Yes, you can argue that I can use the big foldable screen at all times to correct the above mentioned statement but, in that case, the battery will run out much faster and I will put a lot of stress on the folded screen and hinge plus I will also need to use both hands must of the time.
4- The top screen is way too narrow to fit todays website standards and so, they look crowder or you will have to move the screen from side to side to see it all. I beleive that a 2 or 3 millimeters wider will have been perfect.
5- The front faxing camera, for todays standards, its mediocre. The fact that it is a wide angle lens is great for a group selfies however, it's horrible when taking one of yourself. Also, when taking pictures at a low ambiance light, the pictures come out with low quality and undesirable effects like granulated pixels. For the price we are paying for this phone, Samsung should had included 2 front facing lenses (like one F38 plus the wide angle one) to acomodate every possibility.
6- The folded screen by far is the best feature and the center of attention of everyone, aside for been the reason I bought this phone. You won't notice the folding crest at all and Samsung has gone over and beyond to make sure you don't.
7- The sound, al though not too loud, is very good and give you options like "Dolby Atmos" something new to me in a cellular phone.
8- Unlike Samsung's unfoldable form factor phones, this phone is not waterproof not completely dust proof so, I recommend you protect your investment by buying an using a protector cover that includes hinge protection at all times. Don't take a chance !!!.
The Z fold format was not my only choice of foldable phones. They are other brands that make similar phones but, at least for now, Samsung is the only phone I will buy, other brands are not interested to me.
I am happy with the big screen and also of having 2 separate screens on the same phone, just in case one of them break, I will still be able to access my phone and data on the other one.
I hope I clear some of your questions and find this review helpful.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 4, 2024
Greetings C,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than expected battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. From Settings, tap Accessibility > Vision enhancements and tap an option: > Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. > Magnifier: Magnify your surroundings using the camera. > Cursor thickness: Drag the cursor thickness slider to customize. > Pointer size and color: Use a large pointer for a connected mouse or touchpad (accessories not included). > Font size and style: Configure screen fonts. > Screen layout and zoom/Screen zoom: Configure the screen zoom level. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. You can use the icons on the main camera screen and the settings menu to configure your camera’s settings. From Camera, tap Settings for the following options: > Intelligent optimization: Choose a quality optimization setting and turn on scene optimizer. > Advanced picture options: Choose file formats and other saving options. > High efficiency pictures: Save pictures as high efficiency images to save space. Some sharing sites may not support this format. > Pro mode picture format: Select which format to save Pro mode pictures in. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. At this time, we do not offer waterproof and/or dust proof devices. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Z Fold6, do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A single charge lasts longer on Galaxy Z Fold6 than Galaxy Z Fold5. Though Galaxy Z Fold6 features the same 4400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than expected battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. From Settings, tap Accessibility > Vision enhancements and tap an option: > Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. > Magnifier: Magnify your surroundings using the camera. > Cursor thickness: Drag the cursor thickness slider to customize. > Pointer size and color: Use a large pointer for a connected mouse or touchpad (accessories not included). > Font size and style: Configure screen fonts. > Screen layout and zoom/Screen zoom: Configure the screen zoom level. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. You can use the icons on the main camera screen and the settings menu to configure your camera’s settings. From Camera, tap Settings for the following options: > Intelligent optimization: Choose a quality optimization setting and turn on scene optimizer. > Advanced picture options: Choose file formats and other saving options. > High efficiency pictures: Save pictures as high efficiency images to save space. Some sharing sites may not support this format. > Pro mode picture format: Select which format to save Pro mode pictures in. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. With just a little care and maintenance, you can make sure your Galaxy foldable phone, such as the Z Fold6, always performs at its best. And that means keeping its exterior, internal storage, and memory in good condition. Take a moment to review "Care for your Samsung foldable phone" to learn how your keep your foldable phone sparkling from the inside and out. At this time, we do not offer waterproof and/or dust proof devices. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Z Fold6, do not hesitate to contact Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00083043/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Written by a customer while visiting Samsung US