Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm BT - Silver - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
86
1 Star
96
83%of customers recommend this product.
(
724 out of
877)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm BT - Silver - (2024)
Posted by: Brandon
from Spartanburg, SC
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Watch7 is a great watch. Love the sleek form factor and subtle green band with accent stitching. This watch is very responsive with the new processor. The one area I see for improvement is battery life but at least for now (while it's still new) it will get me through a day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: El Many
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade coming from a Galaxy watch 4 classic.
Miss the rotating vessel, but still a great watch.
I love the new features the AEG and the energy score, that is great.
The battery is for sure an upgrade.
Excellent smartwatch overall.
Miss the rotating vessel, but still a great watch.
I love the new features the AEG and the energy score, that is great.
The battery is for sure an upgrade.
Excellent smartwatch overall.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: manacap
from San Antonio TX
Expertise:Expert
Verified Purchase:Yes
This is a great watch. I have owned a number of Galaxy watches and this one is the most impressive. I read that some people are experience battery issues but I have not noticed any issue. I expect my watch to last the day. I put it on my charger as I get ready for bed and do some reading, and then put it back on to track my sleep. The accuracy of measurements seem to have improved, especially the weight and fat percentage values. They don't fluctuate as much -- that could be the better sensors. I do like the classic with the rotating bezel, but this one feels better without the rotating bezel because it is bigger. It looks nicer with a suit.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daskuhn
from St. Louis, MO
Expertise:Expert
Verified Purchase:Yes
The battery only lasts 8-10 hours with very light use. Starting fully charged in the morning the galaxy 7 goes into power saving by mid-afternoon and is dead by dinner. This is with no exercise or audio playback, just casual use - checking the time and responding to the occasional text.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for the feedback, Daskuhn. We appreciate our customers taking the time to provide us with their insights. We see that you are reaching out concerning your Watch7. With the Watch7 you can now stay focused on the task at hand with Smart Replies – the Galaxy AI feature that writes replies in your style and voice by analyzing previous conversations. Check out the link attached that provides options to get your device's battery working at its full potential. If this persists, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Tracey B
from McAlester Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
This watch is lighter than the 6 and better battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Barry
from California
Expertise:Intermediate
Verified Purchase:Yes
I'm really enjoying my new Samsung watch! It's very Sporty and the band is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Derek g
from Va
Expertise:Intermediate
Verified Purchase:Yes
Overall a good experience but the battery drain is high right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lenny
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
Battery life is horrible. Watch is dead after 5 hours. Tried to factory reset, even try to disable all the futures, still not helping. I see many people having same issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, August 5, 2024
Thank you for your honest review, Lenny. We truly value your feedback as we strive to continually improve our products. We appreciate you reaching out to us regarding your experience with the new Watch7. The latest Samsung smartwatches come with a more powerful processor, high-precision GPS, and next-gen BioActiveSensors. Additionally, they now feature Galaxy AI, which acts as a personal coach, constantly analyzing data to help you prepare for the day ahead. If you are experiencing shorter battery life, please check the attached link for options to maximize your battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US