Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm BT - Silver - (2024)
Average customer rating
4.6 out of 5
4.6
(4,065 Reviews)
Open Ratings Snapshot
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
86
1 Star
96
83%of customers recommend this product. 
(
724 out of 877
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm BT - Silver - (2024)
Customer Rating
5 out of 5
5
Amazing product with great quality
on August 5, 2024
Posted by: SBsamsung
from california
Expertise:Intermediate
Verified Purchase:Yes
Product features and quality is great. Multiple color options available.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not recommended
on August 5, 2024
Posted by: Abel
from Mass
Expertise:Intermediate
Verified Purchase:Yes
Pretty lilomted as to what you can do and also Not too happy with the style.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 5, 2024
Thank you for your honesty, Abel. We appreciate you letting us know how you feel about your device. Your feedback is important to us as we continue to make improvements. We see that you are reaching out to let us know about your Watch7. With the new Watch7, you can quickly access your daily activity progress on your paired Samsung Galaxy smartphone, including your steps, hours of sleep, burned calories, and more. If you have any further questions or concerns, please let us know at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery is the worst
on August 5, 2024
Posted by: Nandha
This watch has the worst battery life ever, not even surviving for a day.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for the outreach, Nandha. Your feedback is critical to us as we continue to make advancements with our products and services. We noticed that you are reaching out to let us know about your Watch7. The new Watch7 has a new upgraded sensor. Understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. If you're still experiencing shorter battery life on your watch, check out the following link attached which provides options to optimize your battery life. If this persists, please reach out to us at Samsung Support for more assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smartwatch.
on August 5, 2024
Posted by: George
from San Antonio Texas
Expertise:Intermediate
Verified Purchase:Yes
I really like this watch! Love all of the enhancements; great functionality.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on August 5, 2024
Posted by: Onix
Verified Purchase:Yes
Love this watch easy to use, the most i like peronal apps for healthy life.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch!
on August 5, 2024
Posted by: indoboss
from California
Expertise:Intermediate
Verified Purchase:Yes
It is a great watch and Samsung had a wonderful trade in program I was able to make use of. The features are sufficient for my use. I hope Samsung is able to extend the battery life to 3 days or so with the new upcoming watches. Also would love to see Blood Pressure monitoring feature in the US.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Terrible Battery
on August 5, 2024
Posted by: Jake
Expertise:Intermediate
Verified Purchase:Yes
The battery life is absolutely terrible, even after the update
Response from Samsung USBy R&R Team, August 5, 2024
We appreciate the outreach, Jake. Your feedback is greatly appreciated as we continue to make constant improvements. We see that you're reaching out to us about the new Watch7. With the Watch7, challenge yourself to excel on your next run or bike ride using tracking with Galaxy AI¹ which lets you compare your current performance to your last one. Check out the following link attached to help provide options to optimize your device's battery life. If this persists, please let us know at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good enough
on August 5, 2024
Posted by: Daniel
from Minneapolis,MN
Expertise:Expert
Verified Purchase:Yes
Poor battery life, screen too exposed so prone to damage when dropped. Could use a small lip on the edge. Otherwise, I like it
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 5, 2024
It's great to hear from you, Daniel. We appreciate you letting us know about how you feel. Your feedback is essential to us as we continue to make improvements to our products and services. We see that you are reaching out to let us know about your new Watch7. The Galaxy Watch7 has everything you need to keep moving toward your health goals. With the Watch7, experience the lightning-fast performance of the new 3nm processor, designed to power through your daily tasks with ease. Seamlessly switch from checking the weather to tracking your workouts in an instant while the optimized battery life ensures that the Galaxy Watch7 keeps pace with your active lifestyle. If you are experiencing shortened battery life, we recommend checking out the link attached that will provide options to troubleshoot your Watch7 battery. If this persists, please reach out to us at Samsung Support for additional assistance. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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