Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm BT - Silver - (2024)
Average customer rating
4.6
(4,065 Reviews)
Rating breakdown 4,065 reviews
5 Stars
3,011
4 Stars
668
3 Stars
204
2 Stars
86
1 Star
96
83%of customers recommend this product.
(
724 out of
877)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 44mm BT - Silver - (2024)
Customer Rating
5
Really like the new sleep and sensors
on August 11, 2024
Posted by: Mynewwatch
[This review was collected as part of a promotion.] Love the AI features and accuracy of the new sensors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch with useless band
on August 11, 2024
Posted by: SWLABRONCO
from Dequincy,LA
Expertise:Intermediate
The new galaxy watch is nice. The features are great. They only problem is the band. It is to big. I ordered the green 44mm watch with the green sports band. Samsung you should include a Small/Medium and large band with each watch. I am now forced to spend more money on an aftermarket band that typically isn't of the same quality as the oem one.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, August 12, 2024
Thank you for your candidness. We appreciate our customer's insights as we continue to make improvements to our products and services. We noticed that you're reaching out to let us know about your new Watch7. The Galaxy Watch7 features a one-click rubber strap and scratch-resistant Sapphire Crystal Glass display offering a premium look and feel. It also pairs effortlessly with the Samsung ecosystem, bringing messages, calls, and notifications to the wrist. We do offer other bands for different activities and environments that you may prefer. Again, your feedback is greatly appreciated. If you have any other concerns or inquiries, please reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: DDBones
Verified Purchase:Yes
The watch is well made like the previous watch 6. However, the smart switch was not so smart, kept disconnecting and proved to be difficult to pair with wear app when the watch 6 was also paired. Just not as seemless as previous upgrades went.
Written by a customer while visiting Samsung US
Customer Rating
5
The watch is crazy fast!
on August 10, 2024
Posted by: Phoenix
[This review was collected as part of a promotion.] The watch lives up to its name and I can feel that there are 5 cores inside. The Galaxy AI also helps me track my daily energy score and the double pinch gesture is so useful to me. I'm fully satisfied with my purchase. Thank you samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jack
Verified Purchase:Yes
Great watch long battery's life i love the health features
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 7 lexury
on August 10, 2024
Posted by: Simonday
[This review was collected as part of a promotion.] This watch is great, comfortable, light and has that free style that one wants to go out there and have adventures on a daily basis with a great urban style, I love this watch, also the 3000 nits that it has on the screen make the screen look with a feeling of excellence of quality and of imagining what will come after this perfection.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Amazing watch. I'm really happy with my purchase. It is very responsive and sends me all my notifications.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT "UPGRADE"
on August 10, 2024
Posted by: Vivi
Expertise:Expert
I had a galaxy watch 6 which I LOVED before this. the galaxy watch 7 is a complete downgrade.
watch overheats when charging and shuts off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
battery life is worse
it's bulkier on the wrist
bands from watch 6 don't fit right
included bands are uncomfortable and hard to take off
BIGGEST ISSUE TO ME:
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
they removed the wireless power share feature, I used that feature daily on my Galaxy watch 6 while showering at the gym, their was no disclosure that this feature was removed and I find that ridiculous.
DO NOT BUY THIS
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 26, 2024
We appreciate your honest feedback, Vivi. Your feedback is crucial as we continue to make improvements. We see that you reached out regarding the Watch7. The Watch7 comes with features such as Energy Score. Energy Score measures your daily physical and mental energy and readiness. It analyzes your sleep, activity, and heart rate to calculate a score for the next day, exclusively with Samsung Galaxy wearables. If you are experiencing a shortened battery life or your watch overhearing, we recommend making sure that your device's software is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
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Written by a customer while visiting Samsung US