Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,210 Reviews)
Open Ratings Snapshot
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
4 out of 5
4
It’s a phone folded like a book.
on July 10, 2025
Posted by: Itsdat1saiyan
[This review was collected as part of a promotion.] The phone is great for your everyday uses but I do tend to use it more to play games or watch movies. The extra screen space and amazing refresh rate which should be standard at this point… not pointing any fingers. It just works. Even tho the camera is a bit lacking it still more than enough to tackle everyday pictures. Plus the Galaxy Ai a much smoother experience then another big “ai” I used to rely on. So much freedom in a galaxy
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Foldable phone
on July 10, 2025
Posted by: Robert47147
[This review was collected as part of a promotion.] This is my 2nd Samsung folding phone I have also tried the competition but ended up coming back to Samsung. You just cannot find the same features and reliability and AI works great and will be updating to the fold 7.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6, Robert! We’re more than happy to see that you’ve returned to Samsung! Your loyalty means the world to us! We're proud to offer features and reliability that stand out in the market, and it's awesome to know the AI features have been a positive aspect for you. We can't wait for you to experience all that the Fold 7 has to offer! If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. Welcome back to the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good, not great
on July 10, 2025
Posted by: GregP75
[This review was collected as part of a promotion.] I bought this phone because of the larger screen. My aging eyes make it hard to see small text, so I can unfold the screen when needed. I love the utility of this device and for the most part, it works well. It didn't come without issues though. There are some random display issues sometimes, such as resolution size mismatch or things running off the side of the screen. Also, after the last One UI 7 update, the battery has been horrible. I take my phone off charge at 5am and have to put it on charge by about 10:30 to make it through the rest of the day. Sometimes I'm charging it twice during the day when heavy usage.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Z Fold 6 is my best experience
on July 10, 2025
Posted by: SamsungMan
[This review was collected as part of a promotion.] My Z Fold 6 is by far my best smartphone experience. I cannot believe the new Galaxy AI features built in that add capabilities I would never believe my phone was capable of.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 11, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold6! We're glad to see that it has been your best smartphone experience yet! The innovative Galaxy AI features are designed to heighten your mobile experience and push the boundaries of what you can do with your device. If you have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product with a few flaws
on July 10, 2025
Posted by: Benl117
[This review was collected as part of a promotion.] Galaxy AI is very helpful and lets me translate certain things really quickly which is useful. The only thing I don't like is that alot of apps don't play nice with the big screen mode and the aspect ratio is kinda weird.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for your review of the Galaxy Z Fold6, Ben! We’re glad to see that Galaxy AI is helping you with translations. We noticed your concerns about app compatibility with the bigger screen. To improve your experience, make sure to regularly update your apps, as developers could be optimizing them for larger displays. If you have any other feedback or need tips, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for every situation
on July 10, 2025
Posted by: Thesbazz
[This review was collected as part of a promotion.] Galaxy ai is very useful with typing and picture enhancement, even bit worth the money and only wishing had more cases for the phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 10, 2025
Thanks for taking the time to share your thoughts on the Galaxy Z Fold6. It's great to know that you find it useful for typing and enhancing your pictures! We believe it's a valuable investment for enhancing productivity and creativity. We appreciate your feedback about wanting more cases for your phone. We're always looking to expand our accessory lineup, so we hope you'll find the perfect style soon! If you ever need assistance or have questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Having a phone is fun again
on July 10, 2025
Posted by: Dikwarlock
[This review was collected as part of a promotion.] I was sceptical to try a folding phone. Especially considering the price. But I don't think I'm going back to regular slab phones ever again. Having the ability of a phone and a tablet right in my pocket is unreal just considering how far technology is come in the past few years. This phone manages to blow my mind everyday in new ways that I didn't know could do and I've had it for over almost a year now. Love it
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to see how you’ve embraced its versatility, combining the functionality of a phone and a tablet in one device. We’re glad to see that our technology continues to impress you daily. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the phone! Samsung keep it up!
on July 10, 2025
Posted by: Bigmain
[This review was collected as part of a promotion.] My Fold offers a remarkable blend of utility and innovation, making it a valuable asset. Its design seamlessly integrates into both professional and personal spheres, enhancing productivity. The ability to manage various tasks simultaneously surely streamlines daily operations. The device's features ultimately provide a versatile and indispensable tool. Enjoy the experience.The introduction of the new galaxy A.I. features is quite impressive, truly enhancing user experience. Creating flyers, managing spreadsheets, and handling document signing is now simplified. The integration of these tools streamlines various tasks, saving valuable time. These additions undoubtedly make the device a powerful tool for both personal and professional use. This is an excellent upgrade. I can't wait to see what the fold 7 has to offer!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for your review of the Galaxy Z Fold6! We're pleased to see that you appreciate its blend of utility and innovation, enhancing your productivity in both professional and personal settings. It’s great to see that the new Galaxy AI features are helping you streamline tasks like creating flyers and managing spreadsheets. Your excitement for the Fold 7 is contagious, and we can't wait for you to make the upgrade! If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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