Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,206 Reviews)
Rating breakdown 5,206 reviews
5 Stars
4,069
4 Stars
864
3 Stars
176
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Posted by: Kathryn
Verified Purchase:Yes
I love the z-fold! It's great for my old eyes with the open screen. The camera is fantastic with my 45 y.o. son saying it takes better pictures than his i-phone. I thought that was funny!
Features
5
Performance
5
Written by a customer while visiting Samsung US
Posted by: RaRa
from California
Verified Purchase:Yes
I do not need anything else. it is easy to access all my documents, and it is easier to edit them.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: JM auto and detailinginc
Verified Purchase:Yes
This phone is really good better that the older ones
Written by a customer while visiting Samsung US
Posted by: KAT1776
from Commerce Township Michigan
Expertise:Intermediate
Verified Purchase:Yes
I am impressed with the smoothness and function of the interactions with software. Traded up my ZFold 5. Did not think there would be that big of a difference technically comparing specs. I usually skip and wait a release and trade up, But actual use is smooth, quick. Really glad I made the upgrade
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Deus
from US
Verified Purchase:Yes
Best foldable with the most options available to customize and perfect your experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on January 12, 2025
Posted by: Lucy
Love my phone. Battery is great. So many features.
Written by a customer while visiting Samsung US
Posted by: Lucy
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Really love my new phone. Still learning about all new features. Battery is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dead pixels after just a few weeks of opening a br
on January 12, 2025
Posted by: Sabrina
from Beverly a Hills, CA
Expertise:Intermediate
Verified Purchase:Yes
The phone is great, however less than 3 weeks after the phone arriving, there is a black dot in the middle left side of the screen that is growing. I'm going to have to send the phone back. I'm pretty angry about it too. This phone should not do that. It's way too expensive and apparently it's not a unique problem to my phone.
No, I would not recommend this to a friend.
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Sabrina. It's fantastic to see that you enjoy the phone! However, we’d like to address your experience with the screen. The Galaxy Z Fold6 features multiple upgrades over its predecessors, including an improved hinge design for enhanced durability and a stunning, brighter display that elevates your viewing experience. We also want to share some valuable information regarding our Samsung Z Assurance program. If you purchased your device from authorized distributors before July 31, 2024, you can access a one-time discounted repair for the interior folding screen, provided you register your device with a Samsung account. This offer is exclusive to the original purchaser and only applies to the interior screen. You can initiate this service through Samsung’s support page by selecting ‘Start a Repair’ and following the instructions for either walk-in or mail-in service. We recommend reaching out to us at Samsung Support so that we can look into what can be done to get this resolved. Your experience with the Galaxy Z Fold6 is important to us! We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US