Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,206 Reviews)
Open Ratings Snapshot
Rating breakdown 5,206 reviews
5 Stars
4,069
4 Stars
864
3 Stars
176
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Perfect phone
on January 29, 2025
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
Excellent phone been a Samsung user for a long time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2025
Thank you for your review, Mike! It’s always great to hear from a long-time Samsung user. The Galaxy Z Fold6 truly redefines what a smartphone can do, and it sounds like you're enjoying the experience. With its expansive 6.3" Cover Screen and stunning 7.6" Main Screen, you have an incredible canvas for productivity and creativity. Equipped with Galaxy AI, the Z Fold6 enhances your multitasking capabilities, making it perfect for those who are always on the go. Whether you’re working on presentations or enjoying your favorite content, the versatility of this device is designed to meet your needs. We're thrilled that you’re part of the Samsung family and appreciate your continued loyalty! If you have any more thoughts or experiences you’d like to share about your Galaxy Z Fold6, don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost, that phone
on January 29, 2025
Posted by: Triple
Expertise:Intermediate
Verified Purchase:Yes
Samsung is still one of the best phones and have one of the best ecosystem the problem is with a foldable phone it is still too narrow. Unlike the OnePlus open and the Google fold
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We're excited to hear your feedback. The Z Fold6 is powered by the Snapdragon 8 Gen 3 Mobile Platform for Galaxy, ensuring a high-performance experience that enhances your gaming sessions with silky-smooth graphics. With the Vulkan API support, you can enjoy even more optimized performance for your favorite games. We're also proud of the innovative 3-step Vision Booster feature, which intelligently adjusts the display colors based on surrounding light conditions, making your viewing experience more vibrant and comfortable, no matter where you are. We appreciate your insights and hope you continue to explore all the incredible features the Galaxy Z Fold6 has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ok
on January 28, 2025
Posted by: Witcho
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
I expected more from the phone but its still good .
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 29, 2025
Thank you for sharing your honest feedback on the Galaxy Z Fold6! We appreciate your thoughts on its design and performance. At just 239 grams, the Galaxy Z Fold6 is indeed lighter and slimmer than the Galaxy Z Fold5, making it even more pocketable for your convenience. We are delighted to hear that you find it good! The upgraded processor in the Galaxy Z Fold6 elevates its performance significantly, with CPU performance improved by 17%, GPU by 20%, and NPU by 42% compared to the Galaxy Z Fold5. This means you can expect a smoother and faster experience while multitasking or running demanding applications. We strive to continually enhance our devices, and your input helps us on that journey. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgradws
on January 26, 2025
Posted by: BooLuvssamsung
Hands doqn if your looking to upgrade your phone like me samsung are always my go to when dealing with eleteonics.
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts! It’s great to know that Samsung is your go-to choice for electronics. The Galaxy Z Fold6 truly embodies innovation, equipped with Galaxy AI to elevate your productivity. Whether you're multitasking or enjoying your favorite content, the enhanced performance and stunning visuals make a significant difference. With its peak brightness of 2600 nits, the Galaxy Z Fold6 offers an exceptional viewing experience, surpassing the previous model's 1750 nits. This means you can enjoy vibrant and clear visuals even in bright environments, making it perfect for both gaming and video watching. If you’re looking for a device that combines power and versatility, the Galaxy Z Fold6 is definitely a fantastic upgrade! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sad to see my Fold4 go but love my Galaxy Z Fold 6
on January 26, 2025
Posted by: Citagirl
from Reno Nv
Expertise:Expert
Verified Purchase:Yes
I traded in my Galaxy Z Fold 4 for the Galaxy Z Fold 6 and was I not disappointed the battery last all day and I’m on it using all the plentiful apps all day. It is faster and has Galaxy AI the chat assist is amazing. I’m so glad I made the switch I loved my Z Fold 4 but the 6 is worth the switch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 31, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold 6, Citagirl! We're thrilled to see how much you're enjoying the all-day battery life and the seamless performance with all your favorite apps. The enhanced speed of the Galaxy Z Fold6 truly reflects our commitment to delivering powerful devices, and we're glad you're leveraging the Galaxy AI features, especially the chat assistant. It’s designed to enhance your productivity and make everyday tasks easier. We appreciate your loyalty to the Galaxy Z series and are thrilled that you feel the Switch was worth it. We can't wait for you to explore even more of what the Z Fold6 has to offer! If you have any concerns or questions, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Fold screen didn't last more than 16 months.
on January 24, 2025
Posted by: Anonymous
from california
Expertise:Expert
Verified Purchase:Yes
Wish it is a slightly bigger screen. My last 2 folding phones screen didn't last more than 16 months. Pls be lenient about trade-in fold phone with screen issue. That is the best way to keep customer.
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 25, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Eric! We appreciate your feedback about the screen size. We understand how important a spacious display is for your experience. The Galaxy Z Fold6 is lighter and slimmer at just 239 grams, making it even more pocketable than the Galaxy Z Fold5. Regarding the durability of folding screens, we we recommend checking out Samsung's Z Assurance program. This program offers a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Galaxy Z Flip devices purchased in the U.S. from authorized distributors before July 31, 2024. To take advantage of this program, simply register your device with a Samsung account. Keep in mind that this offer is available only for the original purchaser and pertains specifically to the interior folding screen. For repairs, you can start the process easily through Samsung’s support page by choosing ‘Start a Repair’ and following the instructions for either walk-in or mail-in service. We value your loyalty and strive to provide the best support to our customers. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hooked on the fold
on January 24, 2025
Posted by: LoGrg
from Daytona Beach FL
Verified Purchase:Yes
Love this phone. I had the 4 and 5 previously. I'm hooked. Every other phone seems tiny now that I've been using the fold for a few years. I invest in a shockproof case which does make it a little bulky and heavy otherwise, it's not much heavier than a non-fold phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fomder phone
on January 23, 2025
Posted by: Jofe
Verified Purchase:Yes
This Z phone is awesome 👌 it helps with my work it is fast and the battery is great
Written by a customer while visiting Samsung US
Showing 2913-2920 of 5205 results 
<< 1 ... 363 364 365 366 367 ... 651 >>