Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,206 Reviews)
Open Ratings Snapshot
Rating breakdown 5,206 reviews
5 Stars
4,069
4 Stars
864
3 Stars
176
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Peefection!!!!
on June 23, 2025
Posted by: RogerT3
[This review was collected as part of a promotion.] I love the features of this phone coming from an LG Flip. This one offers everything and more and memory that won't run out. I always get compliments on my screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best foldable out there
on June 23, 2025
Posted by: Pdub110
[This review was collected as part of a promotion.] Galaxy AI for notes is amazing. All conference calls I can record, transcribe and then get AI summaries. For all in person conferences, can record and summarize and not worry about taking notes.
Images can be edited and adding in other images is a game changer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Completely love this device I would recommend it o
on June 23, 2025
Posted by: Mysamsung
[This review was collected as part of a promotion.] This is the best device I've ever worked with. It's quick. It's fast, it has the best animations and it gets the job done. Not to mention I could work on the spot with opening it up, and now I can make easy phone calls with the closed best phone ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone flex had a big improvement that's worth
on June 23, 2025
Posted by: Leon22
[This review was collected as part of a promotion.] Overall phone is the most important that goes with you anytime and anywhere.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2025
Thanks for taking the time to share your review of the Galaxy Z Fold6 with us, Leon. We really appreciate you sharing your insights with us. We love that you noticed the improvements with this iteration and that you can take it anywhere and anytime. We want to highlight the enhancements we’ve made to the hinge. We’ve improved durability with an advanced internal design that better distributes shock from external impacts, building on the innovative Dual Rail Hinge structure developed for the Galaxy Z Fold5 and Galaxy Z Flip5. We've also refined the screen crease, utilizing multiple layers, including a protective layer and Ultra Thin Glass, to enhance the durability and performance of the display. We hope you continue to enjoy your experience with your Z Fold6. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and furious
on June 23, 2025
Posted by: Samsungguy2025
[This review was collected as part of a promotion.] Great phone lots of memory and good functionality id recommend buying this phone luv all the extra features and the fold selfie screen
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2025
Thank you so much for your glowing review of the Galaxy Z Fold6! We're so happy to see that you love the abundant memory and functionality it offers. With 12GB of RAM and up to 256GB of storage, you have plenty of space for all your apps, photos, and videos. Plus, the foldable selfie screen truly gives you a unique way to capture moments. We're glad you're enjoying all the extra features that make the Z Fold6 stand out. If you have any questions or need any tips, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is very good not what I expected.
on June 23, 2025
Posted by: OK2Umama
[This review was collected as part of a promotion.] For everyday uses from top to bottom side to side round in round, even when lay down. Enjoy 😉.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best
on June 23, 2025
Posted by: Psadovnik
Verified Purchase:Yes
Best experience ever. It was quick, easy and reliable experience. I am happy with my phone.
Response from Samsung USBy R&R Team, June 23, 2025
Thank you so much for your feedback about the Galaxy Z Fold6, Psadovnik! We love to see that you found your experience quick, easy, and reliable. The Z Fold6 is designed to enhance your daily life with its innovative features, and it's awesome to know that it has met your expectations. If you ever have any questions or need assistance in the future, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on June 23, 2025
Posted by: Kubiaka
[This review was collected as part of a promotion.] This phone is great at everything it does. The Ai is more useful than I thought it would be. The inner foldable screen is much better than the fold 3 I upgraded from.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 23, 2025
Thank you for your feedback, Kubiaka! It’s great to see you're enjoying the Galaxy Z Fold6 and that the AI features have been more useful than you expected! We're also pleased to see that the inner foldable screen has made such a positive impression compared to your Z Fold3. We take pride in creating devices that enhance your daily life. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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