Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Pink
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Pink
Customer Rating
5
I got my phone last year. Everything was perfect t
on August 19, 2025
Posted by: Corny01
[This review was collected as part of a promotion.] I haven't even used this feature yetmaybe one day my granddaughters will show me how to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold 6 is amazing
on August 19, 2025
Posted by: Denene
[This review was collected as part of a promotion.] I love the fold. It is easy to use, light, and definitely compatible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. I have a new fold almost every year
on August 19, 2025
Posted by: Reyes81
[This review was collected as part of a promotion.] It's a excellent for games and multi screens to play and message at the same time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its has better features than my old fold 5
on August 19, 2025
Posted by: Erazo75
[This review was collected as part of a promotion.] Such a great phone and the AI featured is also a great help when im looking for a specific item I would recommend this phone to all my friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pho e
on August 19, 2025
Posted by: DoubleD
[This review was collected as part of a promotion.] Galaxy AI is great! And this phone is my favorite phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lacks AI features
on August 19, 2025
Posted by: WHATEVER
[This review was collected as part of a promotion.] Galaxy AI lacks AI features. Simple features like to take a note. It isn't so accessible. I think there should be a dedicated button to invoke a ai assistant agent.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6! We appreciate your feedback regarding the amount of AI features. However, we want to emphasize that the device comes with the Google Gemini app, which harnesses Google's advanced AI capabilities. Gemini allows you to access a variety of tools right on your phone, like writing assistance, brainstorming support, and even learning resources. With Gemini, you can quickly summarize important emails in Gmail, organize content in Google Drive, and even generate images. We encourage you to explore the link attached to learn more about this helpful feature. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10004856/ (Gemini)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10004856/ (Gemini)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Isaiah
[This review was collected as part of a promotion.] I have had the Z fold 6 for a few months now and I love it very much. It is very fast and smooth and I have had no overheating or performance issues. I like using the Galaxy AI especially for editing photos. The screen is very bright and crisp and the crease is very rarely noticeable when I am looking at it directly and watching videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the folding phones!
on August 19, 2025
Posted by: Foldphonespls
[This review was collected as part of a promotion.] I'm always resistant to use Galaxy AI but ever since it's been released, alot of projects or messages, heck anything is a helpful start when I find the correct prompt with the question.
I've been using the Z fold 2, then the Z fold 4 and now the 6! Love all of the folding devices, make sure you get samsung care + if possible! It'll save plenty of headaches in case they occur. It's a super quick and painless process (assuming your issues are a reasonable one). I've been able to file claims and get my replacement devices in less than 2 business days!
Value
5
Written by a customer while visiting Samsung US