Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Pink
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Pink
Posted by: Ragu
from San Francisco
Expertise:Expert
Verified Purchase:Yes
Upgraded from zfold 4, not much change, wish they improved cameras and wider front screen
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 26, 2024
Hello there Ragu,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. The Z Fold6 now offers a 6.3" Cover Screen compared to the Z Fold4 at 6.2". This is the lightest and thinnest Galaxy Z Fold ever! Plus, you have all of the Galaxy AI features available with your device now! You could chat in another language using Interpreter with Galaxy AI. Jot thoughts down and watch as Note Assist with Galaxy AI creates shopping lists, organizes your notes and summarizes lengthy reads. With Photo Assist, you can hold your finger down on an object to move, erase or enlarge it. Or you can just as easily adjust angles or fill backgrounds. When you have the opportunity available, check out "Use features with Galaxy AI on your Galaxy phone or tablet" to learn more about these awesome new features that you now have available on your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. The Z Fold6 now offers a 6.3" Cover Screen compared to the Z Fold4 at 6.2". This is the lightest and thinnest Galaxy Z Fold ever! Plus, you have all of the Galaxy AI features available with your device now! You could chat in another language using Interpreter with Galaxy AI. Jot thoughts down and watch as Note Assist with Galaxy AI creates shopping lists, organizes your notes and summarizes lengthy reads. With Photo Assist, you can hold your finger down on an object to move, erase or enlarge it. Or you can just as easily adjust angles or fill backgrounds. When you have the opportunity available, check out "Use features with Galaxy AI on your Galaxy phone or tablet" to learn more about these awesome new features that you now have available on your device. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Posted by: Sicilia
from Hampton VA
Expertise:Expert
Verified Purchase:Yes
I absolutely love it. The pink is like a powder color. The phone works great. I upgraded from the fold 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LuYw
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
I am a big fan of Samsung, since i start use fold series i have liked a lot, but the battery is too Little. And fold6 still doesn't change a lot on battery, but appearance looks more sharp, this design i liked a lot.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Omee
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
This was an upgrade to the Samsung Galaxy Z Fold 5. They have done a wonderful job on the new Galaxy Z Fold 6. This is the best foldable currently in the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Snowie
from HOUSTON
Expertise:Intermediate
Verified Purchase:Yes
Almost the same features zfold 5..with me I don't like it
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Salutations Snowie,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Your Galaxy Z Fold6 is thinner and lighter than ever before, with a pocket-worthy silhouette and even brighter awe-inspiring interior screen. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/compare/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. Your Galaxy Z Fold6 is thinner and lighter than ever before, with a pocket-worthy silhouette and even brighter awe-inspiring interior screen. At 239 grams, the Galaxy Z Fold6 is lighter and slimmer than Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates Galaxy Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/compare/
Written by a customer while visiting Samsung US
Posted by: The city rat
from NYC
Verified Purchase:Yes
Its nice but its get stuck and spinning?
Battery is 30% by 7pm. Not better then fold 5
Battery is 30% by 7pm. Not better then fold 5
Value
3
Written by a customer while visiting Samsung US
Posted by: Matt
from Summerfield, fl
Expertise:Intermediate
Verified Purchase:Yes
Love it. It's awesome! The folding is so smooth and worth it!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: logicalpros
from Dickson, TN
Expertise:Expert
Verified Purchase:Yes
This is by far the best Fold to date. The weight is perfect and the slimmer design makes it fit in your pocket with no problem. It is roughly the same thickness as an S24 Ultra but more narrow when folded. The AI features are amazing and the "sketch to image" feature is very useful! The screen brightness is also very good. Overall I am very happy with the phone with a few exceptions:
Although the outer display is now 6.3 inches, and easier to type on, it is still just a tad too small. I think 6.4 inches would be the perfect size. A slightly larger display would make the outer display more usual, including viewing and typing. It would also give Samsung the necessary real estate to finally have a native slot for the S pen just like the Ultra line.
The outer display doesn't support the S Pen. I'm not sure why Samsung didn't allow for this work other than the size of the outer screen. Still, I would have liked the functionality without having to open the phone when I want to use the S Pen.
The Samsung S Pen case for the Fold 6 has some issues. The outer screen protector is secured with thin tape strips. On the left side of this protector, there isn't enough tape to fully secure the protector in place, so when opening the phone, it makes a popping noise where the tape temporarily comes off the screen. Eventually I see the tape on the left side (and it is a very thin bezel) wearing out and will have to be secured in another. Other than this flaw, it is a good case that includes a home for your S Pen.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US