Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Customer Rating
5
Amazing device
on August 21, 2025
Posted by: Ninjamusprime
[This review was collected as part of a promotion.] The Galaxy fold has change the way I do daily tasks. From answering emails to texting to reading documents.
I love the flexibility of the device, from a small screen and opening it up and doing pdf files.
The Galaxy AI helps me when searching items, doing research and editing pictures.
I love my device and I will upgrade to the 8, or possibly a tri fold Galaxy device.
I love the flexibility of the device, from a small screen and opening it up and doing pdf files.
The Galaxy AI helps me when searching items, doing research and editing pictures.
I love my device and I will upgrade to the 8, or possibly a tri fold Galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good to use recomqmmand
on August 22, 2025
Posted by: Baolai
[This review was collected as part of a promotion.] Nice to buy
Mention “Galaxy AI” in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry. Please make sure photos and videos are created by you and do not contain any third party copyrighted media.
Tips for a great photo or video
Tips for a great photo or video
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone and great performance
on August 22, 2025
Posted by: FMA425
[This review was collected as part of a promotion.] I love my Samsung Z Fold6 and use it daily as my main phone. It handles multitasking seamlessly without any lag, and the display quality is excellent for watching videos.
I recently tried the AI Galaxy for photo editing, and I am really impressed. It works great for removing objects or fixing partially covered faces. The AI Galaxy performance is ahead of other big brands. Well done, Samsung. I am a happy user!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on August 22, 2025
Posted by: Samsungdirk
[This review was collected as part of a promotion.] The Galaxy AI especially comes in handy. I use my Galaxy Fold as my laptop now and use a port replicator that connects to my monitors, keyboard, mouse, and other accessories. This amazing phone is beyond convenient, and I would highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on August 22, 2025
Posted by: Theartistoflove333
[This review was collected as part of a promotion.] Impressive and powerful phone! Large screen and easy button navigation. I also enjoy the quality of the audio speakers on the phone and the ease of use! Galaxy AI is also an awesome feature included with the phone that makes it easy to find answers with AI whenever needed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Authentic original
on August 22, 2025
Posted by: Tattoogirl
[This review was collected as part of a promotion.] Love it it was something different but after 60 days I had to have it repaired and that took two and a half months for me to be able to get it back I like the AI still getting used to it ready to upgrade not really use for everyday use for long term
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy z fold 6
on August 22, 2025
Posted by: Zfoldninja
[This review was collected as part of a promotion.] My firs z fold phone was the z fold 6. Its one of my favorite phones ive had and i enjoy using it quite a bit.
The reason ive decided to give it 4 out of 5 stars is because of the battery. The battery experience could and shoulf of been much better for this phone.
The "galaxy AI" is also great on the samasung.
The reason ive decided to give it 4 out of 5 stars is because of the battery. The battery experience could and shoulf of been much better for this phone.
The "galaxy AI" is also great on the samasung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Broken internally twice in one year.
on August 22, 2025
Posted by: Foldsix
[This review was collected as part of a promotion.] I use this extensively and great when not in for service.
Value
1
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. We’re glad to see that you’re enjoying the device. However, we understand how challenging it can be when you face difficulties, and we’d love to gather more details about the screen concerns you're experiencing. Please reach out to us at Samsung Support so we can assist you further. Additionally, we want to let you know about our Z Assurance program, which offers a one-time discounted repair for the interior folding screen of your device, provided it was purchased in the U.S. from an authorized distributor before July 31, 2024. To be eligible, just make sure your device is registered with a Samsung account. This offer is exclusive to the original purchaser and covers only the interior folding screen, not other repairs. You can start the repair process by visiting Samsung’s support page and selecting ‘Start a Repair’ to follow the instructions for either walk-in or mail-in service. If there are any additional damages, they will be assessed separately, and if it's deemed out of warranty, some additional costs may apply. Please don’t hesitate to reach out, as we want to ensure you're fully supported with your Galaxy Z Fold6. -Kelvin
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Written by a customer while visiting Samsung US