Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Customer Rating
5
Awesome and reliable
on August 19, 2025
Posted by: Tigger4ever86
[This review was collected as part of a promotion.] I love my phone it is a great device cant wait for the 7fold though. The Galaxy Ai is awesome works well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the big flip screen best feature
on August 19, 2025
Posted by: KingOfCleveland
[This review was collected as part of a promotion.] The big screen makes watching shows, writing emails, or just browsing online so much more comfortable. No need to zoom in, or squint. Being able to highlight things you want more info on is amazing, so easy just highlight n search. Love the Galaxy AI it helps w everything imaginable. Love love love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I got my phone last year. Everything was perfect t
on August 19, 2025
Posted by: Corny01
[This review was collected as part of a promotion.] I haven't even used this feature yetmaybe one day my granddaughters will show me how to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold 6 is amazing
on August 19, 2025
Posted by: Denene
[This review was collected as part of a promotion.] I love the fold. It is easy to use, light, and definitely compatible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. I have a new fold almost every year
on August 19, 2025
Posted by: Reyes81
[This review was collected as part of a promotion.] It's a excellent for games and multi screens to play and message at the same time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its has better features than my old fold 5
on August 19, 2025
Posted by: Erazo75
[This review was collected as part of a promotion.] Such a great phone and the AI featured is also a great help when im looking for a specific item I would recommend this phone to all my friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pho e
on August 19, 2025
Posted by: DoubleD
[This review was collected as part of a promotion.] Galaxy AI is great! And this phone is my favorite phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lacks AI features
on August 19, 2025
Posted by: WHATEVER
[This review was collected as part of a promotion.] Galaxy AI lacks AI features. Simple features like to take a note. It isn't so accessible. I think there should be a dedicated button to invoke a ai assistant agent.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6! We appreciate your feedback regarding the amount of AI features. However, we want to emphasize that the device comes with the Google Gemini app, which harnesses Google's advanced AI capabilities. Gemini allows you to access a variety of tools right on your phone, like writing assistance, brainstorming support, and even learning resources. With Gemini, you can quickly summarize important emails in Gmail, organize content in Google Drive, and even generate images. We encourage you to explore the link attached to learn more about this helpful feature. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10004856/ (Gemini)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10004856/ (Gemini)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US