Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Customer Rating
4
Great phone with minor design issues
on August 19, 2025
Posted by: Foldlikelaundry
[This review was collected as part of a promotion.] I have enjoyed using my Galaxy default 6, it is an exceptional phone and the functionality between front screen as well as the inside screen is unmatched. I do wish that the front primary screen was a little larger to ergonomics for my larger hands , however, they have improved that with the Galaxy z47. Even with this minor issue I truly enjoy using the phone and it is exceptional with the use of Galaxy AI as well to do everyday tasks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great service for all your mobile needs
on August 19, 2025
Posted by: JustAnotherVato
[This review was collected as part of a promotion.] Totally agree, foldable phones are the future, and the fold 6 is seriously impressive. The screen size is a game changer for everything from work to watching videos. Plus, the technology keeps getting better with each generation, making them more durable. I'm already saving up for the next one!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 19, 2025
Posted by: Cmares
[This review was collected as part of a promotion.] I love my phone but the front screen is a little tiny. Also it seems like the battery drains alot faster. But love the functionality.
Value
4
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Cmares! We appreciate your feedback regarding the screen size. The Galaxy Z Fold6 offers an impressive 6.3" Cover Screen and a spacious 7.6" Main Screen, giving you ample space for all your apps and activities. Regarding your concern about battery life, we understand how important it is to have your device last throughout the day. We are constantly working to enhance battery performance. To help you get the most out of your phone's battery, we’ve included a link below with tips to maximize battery life. Thank you for being a valued part of the Galaxy family! For any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
This product has an amazing screen and color
on August 19, 2025
Posted by: Jackson1970
[This review was collected as part of a promotion.] Screen is amazing and very vivid.
Lots of apps and easy to do wallets, credit cards, and touch to pay.
Some apps were hard to read because the format did not fit the screen size.
Difficult to use camera when not open. Many apps as well could not be accessed and utilized when the phone was not unfolded.
The auto turn does not work very well and was hard to use on many apps and programs.
Hard to find accessories, cases, holders, auto holder
The galaxy ai was difficult to use and not very interactive with the phone.
Not having somewhere to store the pen was a problem, I lost my pen the first week and the replacement was to expensive
I really enjoyed using the phone and I hope the new version addresses some of these issues.
Lots of apps and easy to do wallets, credit cards, and touch to pay.
Some apps were hard to read because the format did not fit the screen size.
Difficult to use camera when not open. Many apps as well could not be accessed and utilized when the phone was not unfolded.
The auto turn does not work very well and was hard to use on many apps and programs.
Hard to find accessories, cases, holders, auto holder
The galaxy ai was difficult to use and not very interactive with the phone.
Not having somewhere to store the pen was a problem, I lost my pen the first week and the replacement was to expensive
I really enjoyed using the phone and I hope the new version addresses some of these issues.
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your insights on the Galaxy Z Fold6, Jackson! It's awesome to know that you are enjoying your device for the most part. We understand that app performance can be vital to your experience, especially with the Z Fold and Z Flip series. It’s worth noting that sometimes the apps may need updates to ensure they function optimally with the latest features of your device. Additionally, keeping your phone updated can significantly enhance its performance and overall experience. We’re committed to providing you with the best possible experience, so we encourage you to check for any available updates for both your apps and your Galaxy Z Fold6. We appreciate your feedback and hope you continue to enjoy using your Z Fold6! For any concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 19, 2025
Posted by: Dopey505
[This review was collected as part of a promotion.] Love the phone just wish the battery was bigger but last almost all day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Foldable
on August 19, 2025
Posted by: JoeyRN
[This review was collected as part of a promotion.] I am in love with the Zfold 6. It perfectly fits my needs for everything I do in my daily life. I use it for gaming, watching anime and movies on the go. I use it more than my tablets. Using galaxy AI has helped me edit my photos seamlessly with great effect. Great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on August 19, 2025
Posted by: InaudibleThwomp
[This review was collected as part of a promotion.] This is my very first phone of this type and I absolutely love it. It basically unfolds into a tablet which is AMAZING for streaming my shows and playing games. The UI is excellent as well. Its a major step up from my previous phone. The Galaxy AI is an awesome addition as well!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, One Caveat
on August 19, 2025
Posted by: Worpt1
[This review was collected as part of a promotion.] This phone is really great. I love the folding function, the OS, battery life. I do miss the camera capabilities of the Ultra series, though. The Galaxy AI for photos is great, but doesn't make up for the camera hardware.
Value
4
Written by a customer while visiting Samsung US