Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Customer Rating
5
Fold replaced my tablet
on August 4, 2025
Posted by: PixieSticksDog
[This review was collected as part of a promotion.] I own a small brick and mortar business with appointments and retail including online sales and being able to view appointments and requests is huge. Also, the day to day tasks required to running a very busy dog boutique and grooming is much better on the larger screen when needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Inner screen just stop working
on August 4, 2025
Posted by: Patiarroy
[This review was collected as part of a promotion.] Warranty didn't cover my fold 6 big screen, with no fisical damage. Very disappointed
Value
2
Response from Samsung USBy R&R Team, August 7, 2025
We appreciate you taking the time to share your experience with the Galaxy Z Fold6, Patiarroy. We hate to see that your Galaxy Z Fold6 inner screen stopped working. We understand that anything can happen, which is why products sold by Samsung are warranted against manufacturing defects in material and workmanship for a limited 12-month warranty period. We also offer Samsung Care+ for eligible devices, which provides extended protection and additional support. To assist you further, we would need to gather some additional information about what happened. Please reach out to us at Samsung Support, and we’ll work together to find a solution. Thank you for your understanding, and we look forward to helping you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Phone
on August 4, 2025
Posted by: DRMCOLE
[This review was collected as part of a promotion.] I absolutely love my Galaxy Z fold 6. The dual screen is exceptionally helpful for work and the S pen makes note taking and annotating a breeze. This phone has and continues to exceed my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: dbjr2891
[This review was collected as part of a promotion.] I was totally blown away with the Quality of the phone. I got a great deal on the phone. And with all the features, I can do just about anything that I want or need to do. I am very happy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gets the job done!
on August 4, 2025
Posted by: jcdooley
[This review was collected as part of a promotion.] So, I’ve been using the Galaxy Z Fold 6, and honestly? I’m into it. It’s solid. Physically, yes, but also in the way it handles everything I throw at it. It’s the kind of device that makes you feel like you’re living in the future, but in that low-key, not-shouting-about-it kind of way.
It’s like holding a metal-and-glass novel. Folded, it’s chunky but confidence-inspiring—like a brick that graduated top of its class in engineering school. Unfolded, it’s expansive, almost theatrical. It says, “Let’s do this,” whether “this” is multitasking, watching YouTube in bed, or pretending to work.
Performance- no hiccups. No stutters. The Fold 6 is like a butler with a jetpack—fast, polite, and never in the way. Apps snap open like they’re excited to see me. Multitasking? I’m doing spreadsheets while watching cooking videos and doomscrolling. It handles it all like a champ.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary phone!
on August 4, 2025
Posted by: Gared87
[This review was collected as part of a promotion.] I have been a fan of Samsung for many many years, from a couple phones before they used Android, to my first Galaxy S2, passing through many others. I jumped into the foldable phones with the Z fold 4, after almost 3 years of exceptional performance and not having any issues with it, I upgraded to the Z fold 6 and I noticed a bunch of really nice improvements! From the best camera systems out there, to the unbeatable foldable screen, it's simply the best! Always ahead of the other phones out there I the market! Has a lot of unique intuitive and easy to use features, such as the "Galaxy AI" which makes your life easier in many ways, from searching information from you to deleting people from your photos. Simply amazing! Sticking with Samsung forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great, nice big screen..
on August 4, 2025
Posted by: Natedawg
[This review was collected as part of a promotion.] It's for the most part faster then any other device in my home.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, sleek, and slimmer — Fold 6 truly impres
on August 4, 2025
Posted by: all16fix
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 6 for a few days now, and I’m truly impressed. The design is sleeker and lighter than ever, making it much easier to carry and use one-handed. The main screen is vibrant and sharp—perfect for multitasking, streaming, and reading.
Galaxy AI features have taken productivity to another level. I use Note Assist for summarizing work notes, and Live Translate is a game changer when I call family overseas. Everything feels fast and seamless thanks to the Snapdragon chip and One UI optimizations.
I stream videos on YouTube and Netflix, take notes during work, and enjoy high-quality mobile gaming in Flex Mode. Battery life has also improved from previous models and charges quickly.
If you want premium build quality, smart AI tools, and unbeatable multitasking, the Fold 6 is the best foldable yet.
Value
5
Written by a customer while visiting Samsung US