Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Customer Rating
3
It was nice but easily cracked
on August 4, 2025
Posted by: WestfallCellhut
[This review was collected as part of a promotion.] It is a good phone and the inside screen was awesome but didnt work after to long and turned black throughout most the screen. I will give it credit even with both screens cracked i fell in the lake and it didnt get water damaged at all. Would definitely use this type if phone again but would get better screen protection and case if possible.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
We appreciate you taking the time to share your experience with the Galaxy Z Fold6. We see that your phone’s screen may have turned black, and we want to assist you in resolving this. Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, we provide the option to add extra coverage through Samsung Care+ on eligible devices, which offers extended protection and support. It’s impressive to see that despite both screens being cracked and the phone falling into a lake, it didn’t suffer any significant damage. We’re also glad to know that you would consider purchasing this phone again. If you need further assistance with this or anything else, please don’t hesitate to reach out to us at Samsung Support. - Kelvinsmsng.us/Samsung-Support.
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on August 4, 2025
Posted by: Mz91172
[This review was collected as part of a promotion.] The Z Fold is Samsung's best phone. The phone has all you can dream of having in a cell phone. AI is amazing when you need that quick assist. The camera is everything; photos look professional!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great performance and quality
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use the Samsung galaxy for pretty much everything in the module
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 6 a Great Phone - even one year in
on August 4, 2025
Posted by: Fold6StillRocks
[This review was collected as part of a promotion.] The Fold 6 is still a great phone of l one year in. So much so I cannot justify my annual upgrade!! 😭😭
I love the AI features too. Gemini has behind my go-to partner at home and at work. Definitely 5 stars!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone. Extensively used for work.
on August 4, 2025
Posted by: Bigthinginasmallpackage
[This review was collected as part of a promotion.] Love using this phone at work. The ability to open up like a tablet makes my job easier when accessing applications needed for my every day tasks. Occasionally use the galaxy AI to search for things related to my job. When I'm done it folds Up and fits in my pocket. Multitasking on this thing is awesome. I have the ability to have my work email opened at the same time as our data entry application almost like having a computer with 2 monitors in my office but in the palm of my hand while out on the airfield.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First foldable phone, and I love it
on August 4, 2025
Posted by: Pelas94
[This review was collected as part of a promotion.] I use my Fold 6 a lot for work and entertainment. It's essentially a mini tablet you carry around in your pocket. It's very useful when you're reading a long document because of the large screen size.
I love the Galaxy AI because it is the best among its competitors. I'm able to generate/edit images however I want without limitations. I give my cat holiday clothing with Galaxy AI without having to bother her, and it works flawless each time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 4, 2025
Posted by: 125abe
[This review was collected as part of a promotion.] Highly recommend this phone! I will not be going back to regular phone also galaxy ai is a plus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is awesome!
on August 4, 2025
Posted by: Buddylee
[This review was collected as part of a promotion.] The fact that it can be a tablet is even better. Haven't used the AI much.
Value
5
Written by a customer while visiting Samsung US