Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,601 Reviews)
Open Ratings Snapshot
Rating breakdown 5,601 reviews
5 Stars
4,348
4 Stars
929
3 Stars
204
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Great business phone
on August 4, 2024
Posted by: Shai P
from Dallas TX
Expertise:Intermediate
Verified Purchase:Yes
Great Phone for multitasking. I can view text on one side and google search on the other. Cameras are the best samsung has had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung z fold 6
on August 4, 2024
Posted by: Jason
from Wausau, WI
Verified Purchase:Yes
Best upgrade from z fold3. Big difference in quality also.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great experience
on August 4, 2024
Posted by: Suren
from New York
Expertise:Intermediate
Verified Purchase:Yes
The whole process went very smooth. Will do it again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice new look
on August 4, 2024
Posted by: DROCK
from Orlando FL
Expertise:Expert
Verified Purchase:Yes
Great phone , new slick look, fast processor, nice bright screen.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung fold 6 is great!
on August 4, 2024
Posted by: Samantha
from Iowa
Expertise:Intermediate
Verified Purchase:Yes
It's a great phone. Looks and acts similarly to the last model, which I also enjoyed owning. I've owned it since launch and it's been great, works well with no issues in lag with scrolling. I prefer the fold as it's small enough on front screen and big enough inside for watching movies when you dont feel like putting on your glasses.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on August 4, 2024
Posted by: Jonathan
from Westchester County, NY
Expertise:Expert
Verified Purchase:Yes
Gorgeous phone, looks prestigious. Runs effortlessly. I upgraded from the Fold 4 and couldn't be happier. Fast, responsive and sleek. Multi-window multitasking is probably my favorite thing about the Fold phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10
on August 4, 2024
Posted by: Zaman
Verified Purchase:Yes
Samsung galaxy fold6 is the best foldable phone out now
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Design
on August 4, 2024
Posted by: Rana
Expertise:Expert
Verified Purchase:Yes
That was just a waste of money no difference between fold 5 and fold 6
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 6, 2024
Hello there Rana,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. Quite a few changes have been made from the previous Galaxy Z Fold5 to our newest Z Fold6. Here's how the Fold6 differs from its predecessor: at 239 grams, the Fold6 is lighter and slimmer than the Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Fold5. In regard to battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Fold6 features the same 4400mAh battery as what is offered with the Fold5, an advanced processor on the Fold6 allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Fantastic, right? Your Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one-time discounted screen replacement with Galaxy Z Assurance. Please feel free to contact Samsung Support if you would like to provide additional feedback with us regarding your purchase or if you would like further assistance. Thank you for being a loyal Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
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