Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,605 Reviews)
Open Ratings Snapshot
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Gift
on April 11, 2025
Posted by: Anonymous
from Philadelphia, PA
Expertise:Expert
Verified Purchase:Yes
I bought it for my brother. Returned it for the 512gb one. He seems happy.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for sharing your experience with the Galaxy Z Fold6, Cylaw! It’s wonderful to see that it was a gift for your brother. We designed the Fold6 to impress, with its stunning display and multitasking capabilities, perfect for anyone looking to enhance their everyday life. If your brother has any questions or concerns, be sure to let him know to reach out to us at Samsung Support. We want to ensure that he enjoys every moment with his new device. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfying
on April 11, 2025
Posted by: Adams
from Bronx NY
Verified Purchase:Yes
Contemporary customers needs are sophisticated so keep on consistently improving
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Have to fight the kids off me
on April 18, 2025
Posted by: Theclaponaclam
from Florida
Expertise:Expert
I bought this to upgrade from the flip4, and I am not disappointed. The transfer between the two was easy, and once complete this phone was set up exactly as my old one was, minus some passwords.
The phone itself is gorgeous, when in regular mode the phone has a little slimmer form than most phones, which I see as a plus. The frame feels nice in your hands, the screen is crisp and super responsive. When you open it, it still feels SUPER solid, you can tell a lot of thought went into the design, has a good weight to it, is a good size for your hands, the inner screen is also super crisp and responsive.
Actually using the phone is also quite dreamy. My flip was fast, this is like lightning. All apps are super fast and responsive, downloads are absurdly fast.
Camera is meh, good quality but you won't be yelling about it from the rooftops. A little better than my flip 4, but that's okay. I didn't get this phone for a camera, I got this phone for a tablet, and it delivers that beautifully.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 18, 2025
Thanks for sharing your detailed feedback about the Galaxy Z Fold6. The Z Fold6 is a fantastic upgrade from the Flip4, offering a seamless transfer process that sets up your new device just like your old one. Its slimmer build and lightweight design make it comfortable to hold. Powered by the Snapdragon® 8 Gen 3 processor, it delivers lightning-fast performance for apps and downloads. The Z Fold6 truly shines as a tablet like device, providing an immersive experience with its large, vibrant inner screen. Once again, we appreciate your feedback and hope to hear more from you in the future. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best samsung fold yet!
on April 18, 2025
Posted by: Esdras
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
This phone is a power house. Does everything I need and more. So far battery life has been great, it lasts a full day with ease.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 18, 2025
We appreciate you sharing your thoughts on the Galaxy Z Fold6, Esdras. The Galaxy Z Fold6 is a powerhouse, equipped with the Snapdragon® 8 Gen 3 processor for Galaxy, delivering faster performance and improved AI capabilities. Its 4400mAh battery, combined with advanced power efficiency, ensures all-day usage, allowing you to enjoy up to 23 hours of video playback or 77 hours of music listening. It’s great to know how well it’s meeting your needs! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on April 18, 2025
Posted by: J Thomas
from Philadelphia,US
Expertise:Intermediate
Verified Purchase:Yes
Liked the fold Z 6 phone with its features and specs
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 13, 2025
Thank you for your review of the Galaxy Z Fold6, J! We’re thrilled to see that you’re impressed with its features. The ability to seamlessly switch between tasks is truly a game changer, especially for those who prefer a hands-on leadership approach. With its large screen, you can effortlessly run video conferences while simultaneously reviewing detailed documents like Excel or PowerPoint. Additionally, we appreciate how features like Circle to Search with Google allow you to quickly find answers to any questions that arise. These capabilities greatly enhance productivity and collaboration. We’re glad to have you on board with the Fold6! For any questions or concerns, pelase be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too good to be true
on April 23, 2025
Posted by: Trey
from Grand Rapids, MI
Expertise:Expert
Verified Purchase:Yes
Nice screen, premium feeling body. Definitive upgrade from my previous Fold 3. However the antennas were either faulty on my unit or they just weren't good. Connection to bith mobile data and wifi was always spotty. Never received OTP messages and dropped service frequently. Quite sad really
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 24, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. It’s great to see that you’re impressed with the premium design and screen, especially as the phone is made to deliver a high-quality experience. Regarding the connectivity concerns you mentioned, there are a few steps that might help resolve the concerns you’ve encountered. First, ensure your phone is running the latest software version by going to Settings, then Software update, and selecting Download and install. Updates often include fixes for connectivity and performance. Next, try restarting your device by pressing and holding the Side button and Volume Down button for more than seven seconds. This can refresh the system and address temporary network glitches. Additionally, ensure that no metallic stickers or accessories are covering the antenna area, as this can interfere with signal reception. Finally, make sure the antenna area is not obstructed by your hand or other objects when using mobile data or Wi-Fi. We hope these steps enhance your experience with the Galaxy Z Fold6. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on April 23, 2025
Posted by: Frenchy
from San diego
Expertise:Intermediate
Verified Purchase:Yes
Great phone, the process was easy and smooth. Return was quick.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Yay
on April 25, 2025
Posted by: Bingus bongus
from Pennsylvania
Verified Purchase:Yes
I love this phone a lot, really good features and the best color out there — pastel pink!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your feedback about the Galaxy Z Fold6, Bingus! It's fantastic to see that you're enjoying the phone and its features. The Galaxy Z Fold6 does offer a range of advanced features, including Multi-Active Windows for multitasking, FlexMode for hands-free videoconferencing, and compatibility with the S Pen for precise note-taking and annotations. The pastel pink color is a standout option, and it's reassuring to know that you love that color. It's awesome to see that the Galaxy Z Fold6 has impressed you both in performance and design! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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