Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,605 Reviews)
Open Ratings Snapshot
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Excellent
on November 5, 2024
Posted by: Carolina Segovia
from South Carolina
Expertise:Expert
Verified Purchase:Yes
I loved it ❤️ it exceeded my expectations, I recommend it 💯
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A unique device
on November 5, 2024
Posted by: Brian_Mko
Expertise:Intermediate
Verified Purchase:Yes
The device is really great. It is suitable for people who can put it in their pockets while folded and can unfold for multiple uses like multitasking or readings. I do have one concern about app compatibility.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 14, 2025
Thank you for your feedback on the Galaxy Z Fold6, Brian. It’s wonderful to see that you find it perfect for multitasking and reading. The design allows for easy portability while providing a larger display when you need it. Regarding app compatibility, the Galaxy Z Fold6 is built to support a wide range of applications, ensuring a smooth and enjoyable experience. Samsung works closely with app developers to optimize their apps for the unique features of the device. If there are specific apps you're concerned about, we’d be glad to assist you with that. Also, be sure to ensure that all apps are up to date with the latest software version so that they run smoothly. Updating the device itself is also a great step to take. Your insights are greatly appreciated as we strive to enhance the experience for all users. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the improvements!
on November 5, 2024
Posted by: Jennireviewsall
from Palm beach gardens Fla
Expertise:Intermediate
Verified Purchase:Yes
The hinge is deffintly and improvement!!! The outside screan is so much better. It was a small increase but it really makes using the front screan so much better!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
good phone
on November 5, 2024
Posted by: Dinu
Verified Purchase:Yes
good phone but expensive. but extremely disappointing thing is that they released the fold 6 SE only in south Korea which is ridiculous
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Response from Samsung USBy Social Commerce, November 6, 2024
Greetings Dinu,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. We're happy to hear that you're enjoying your device so far! If you would like to share additional feedback with us regarding the performance, functionality, and/or durability of your Z Fold6, please feel free to reach out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Improved foldability and battery life than Fold 3
on November 5, 2024
Posted by: Eric Peng
from California
Expertise:Expert
Verified Purchase:Yes
Product has improved since owning a Fold 3. I like the screen resolution on the smaller screen, but product still feels more weighty than my experience with S24 Ultra device.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 18, 2024
Thanks for your providing your feedback on the Galaxy Z Fold6, Eric. We're glad that you've noticed improvements since the Z Fold3! Weighing in at 239 grams, the Galaxy Z Fold 6 is lighter and slimmer than the Galaxy Z Fold 5, making it more pocketable. Additionally, the upgraded processor enhances the Galaxy Z Fold 6's performance overall, with improvements of 17% in CPU performance, 20% in GPU performance, and 42% in NPU performance compared to the Galaxy Z Fold 5. The enhanced screen resolution is indeed designed to provide an exceptional viewing experience on the smaller display. As for the weight, the Z Fold 6 has been crafted to balance performance and portability while delivering premium features. We appreciate your insights and hope you continue to enjoy all that the Galaxy Z Fold 6 has to offer! If you have any further concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung Z Fold 6
on November 5, 2024
Posted by: Rafael
from Florida
Expertise:Expert
Verified Purchase:Yes
Always love all my Samsung products! In this case I love my 2nd new Z Fold 6 in blue! Best phone in the market!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buy…big screen is a plus. Tablet experience
on November 5, 2024
Posted by: Samsung
Verified Purchase:Yes
Great phone! Easy to
Use! Love the big screen! easy to handle
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features!
on November 6, 2024
Posted by: Robby97
[This review was collected as part of a promotion.] I love the new Galaxy AI. It's very useful and generates a lot of accurate information based of what I type. Multitasking is a breeze running 2 even 3 apps at once with its very large screen. Cover screen is also useful for one hand typing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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