Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7 out of 5
4.7
(5,210 Reviews)
Open Ratings Snapshot
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Customer Rating
5 out of 5
5
The galaxy z fold6..sick phone
on March 25, 2025
Posted by: Valleyviking
[This review was collected as part of a promotion.] Anything you need a phone to do Z Fold 6, does it amazing picture? The screen is way better than the last one I had it does so much it's crazy. It's a great phone.I'd buy it again and I recommend it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 13, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Valleyviking! It’s great to know you’re enjoying the improved screen and all the amazing features. The camera capabilities are outstanding as well, with the 50MP Wide lens, 12MP Ultra Wide lens, and 10MP Telephoto lens, allowing you to capture stunning images. Plus, with 3x Optical Zoom and 30x Space Zoom, you can explore your photography skills in new ways. We appreciate your recommendation and can’t wait to see how you continue to use your Z Fold6! If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The BEST phone I EVER have!!!! I use ONLY Samsung
on March 26, 2025
Posted by: 06231981
[This review was collected as part of a promotion.] Greetings from Seattle 🇺🇸 USA
I have a CUPLE Samsung devices, but I do prefer Samsung Galaxy Fold 6!!!
I use it for writing , videos, reading news, studying , reading , as GPS navigation as well, viber, WhatsUp, video games and video photos editing. I am so happy with this awesome and beautiful Device!
Thanks you Samsung so so much from whole my heart.
I also still have Samsung Galaxy S 21 Ultra.
Sincerely yours
Sergiy V Tereshchenko
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2025
Hey Sergiy! Thank you for your fantastic feedback! We're glad to see that the Galaxy Z Fold6 is enhancing your productivity and creativity for writing, videos, and more. It's great to know you’re enjoying its multitasking capabilities for GPS navigation and communication apps, as well as gaming and editing. Your passion for the Galaxy Fold6 and the S21 Ultra means a lot to us. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love everything
on March 26, 2025
Posted by: Elijah
[This review was collected as part of a promotion.] I love the Z Fold 6I love everything about the phone. It's more slimmer. The scream is better. Battery lasts longer. I love this phone.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 26, 2025
We appreciate you taking the time to reach out to us, Elijah. Thank you for sharing your enthusiasm for the Galaxy Z Fold6! We’re delighted to hear that you love everything about the device. The Galaxy Z Fold6 is definitely slimmer and lighter, making it more portable and pocket-friendly. It features a brighter screen with a peak brightness of 2600 nits, ensuring stunning visuals even outdoors, and the advanced processor optimizes power efficiency, allowing for longer-lasting battery life compared to its predecessor. Your positive feedback truly reflects the innovative strides Samsung has made with this device, and it’s wonderful to know it’s enhancing your experience. If you have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love your phones
on March 26, 2025
Posted by: Gabrielle
[This review was collected as part of a promotion.] I really been waiting this for I love Samsung phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 26, 2025
Posted by: Sweetie
[This review was collected as part of a promotion.] Folds to huge screen
“seamless actions across apps,” “Now Brief,” or “Audio Eraser” features
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! We’re more than pleased to see you’re enjoying its foldable design and innovative features. The Galaxy Z Fold6 absolutely offers a seamless experience across apps, allowing you to multitask effortlessly with features like Cross-App Actions and Multi-Window capabilities. These tools make it easy to switch between apps and perform tasks efficiently. The Now Brief feature provides personalized updates throughout the day, such as weather insights and health tips, accessible from the Lock screen or Home screen widget. Additionally, the Audio Eraser feature is perfect for removing unwanted background noise from videos, ensuring a cleaner and more professional audio experience. We’re thrilled that these features are enhancing your experience with the Galaxy Z Fold6. If you’d like to explore more about its capabilities or have any questions, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply amazing!
on March 26, 2025
Posted by: Clarkboy1
[This review was collected as part of a promotion.] Best in the phone industry. Smooth. No lag. Battery life is great for a fold. Overall exceptional quality! Always turns heads when unfolded, when out and about!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
We appreciate you sharing your amazing review with us, Clarkboy1! We're elated to know that you’re enjoying the Galaxy Z Fold6. The 7.6-inch Dynamic AMOLED 2X Infinity Flex display with its 120Hz adaptive refresh rate enhances your experience, making everything feel remarkably smooth. It's great to know you appreciate the impressive battery life designed to keep you powered throughout the day. With S Pen Fold Edition support, you also have more versatility for notes or sketches. We love that the Z Fold6 turns heads, as its stunning design and innovative features truly make it a showstopper! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new swiss army knife
on March 26, 2025
Posted by: LoveTechAndAI
[This review was collected as part of a promotion.] My new swiss army knife, no iPad need for consuming media no more, no need to get obnoxious large devices, just get my new phone, open it, sign and we move on with our lives. For books I am now able to read my favorite leisure novels, no more carrying my Kindle around. The screen allows me to play Civilization 6 on the go, how about that? Was I thinking I would be able to do that back in 1999 with my first Nokia? Not by chance. Love the convenience of being able to put WhatsApp and the bank app on the other side, my short memory is kind of shorter so I appreciate being able to copy and write down things like account numbers on different apps on the same screen. The seamless actions across apps is great. Overall I love that I wake up, take a shower and the phone is charged to 95%, enough juice for all of those demanding days at work.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
Thank you so much for your thoughtful and honest review of the Galaxy Z Fold6! We are exhilarated to see that you appreciate the device's versatility and how it seamlessly fits into your daily life. The ability to multitask and run multiple apps side by side is one of the standout features of the Z Fold6, making it perfect for both work and play. We are also glad you’re enjoying the vibrant display for reading and gaming. It truly transforms the way you experience content on the go. Knowing that the battery life supports your busy days is fantastic! We designed it to ensure you stay connected and productive without interruptions. If you have any other thoughts or feedback, please feel free to share them with us at Samsung Support. Your insights help us continue to improve. Continue to enjoy your Galaxy Z Fold6! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Improved Upgrade
on March 26, 2025
Posted by: Chonan
[This review was collected as part of a promotion.] Device functions as expected. Compared to the Fold 3, the Fold 6 has been running seamlessly. My Fold 3 would have screen issues after a year use. Hoping this phone holds up. Processing on games, apps, and browsing is fantastic. Sometimes have issues with Xbox cloud gaming. But that may have to do with bandwidth.
Camera and pictures could use work. Lighting issues seem to make for less clarity or awkward shadowing.
Folding and form factor is solid. The resizing helped with the front screen. Sometimes there's issues with touch sensitivity but it may have to do with my case and not the phone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Chonan! We're glad to see you're enjoying the seamless performance compared to your old Fold3. We appreciate your feedback about the camera quality and are always working to improve it. If you're experiencing touch sensitivity challenges, it might help to try using the phone without a case to see if that's the case. Regarding your concerns about screen durability, Samsung Z Assurance has you covered, offering support and ensuring your device stays in great shape. Be sure to check out the link attached to learn more. We hope the Fold6 continues to exceed your expectations! If you have any further concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/service/z6assurance-screen-repair-promo/
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Written by a customer while visiting Samsung US
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