Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Better then the flip 4
on August 14, 2023
Posted by: Crazyish
[This review was collected as part of a promotion.] I like the feel and look i do wish it was a bit wider. The screen lighting is great even in the sun light
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on August 14, 2023
Posted by: Wendyp76
[This review was collected as part of a promotion.] Perfect phone for me! I have always loved Samsung devices. This one fits perfectly in my pocket and has all my Samsung connections in one place. I was hesitant to buy one since I love my s21 ultra and the camera isn't as good so I currently carry both.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is like a laptop but better
on August 14, 2023
Posted by: Michiganman
[This review was collected as part of a promotion.] I bought the keyboard and the Samsung fold cover for the S7+ tablet and haven't been this impressed by a tablet ever. I can get work done and watch Netflix on it at the same time !! I get complements on it all the time about the picture quality and size of the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size
on August 14, 2023
Posted by: 101274
[This review was collected as part of a promotion.] I love that when it's folded it fits right in my pocket. I use my phone for taking great pictures and web browsing. I text a lot on it and of course make and receive calls. The screen resolution is it if this world 🌎
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First time Flip user
on August 14, 2023
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I have been very interested in the Flip series and decided to go with the Flip 5. It definitely is a showstopper with its unique look & the latest Flex window. I have been more productive with work (being less distracted with my previous phone having all the apps on the screen) at the same time, multi-task when needed.
At first I thought the crease would bother me but it's really non-existent once you're looking at the screen and using it. Battery life has been excellent as well –started with 100% and got home from a 9 hour work shift with 60-65% battery life with no charging in between (this is with calling, texting, watching videos and using the main camera).
All my friends who have seen my phone were amazed with the cover display & how convenient it is to take handsfree pictures —most of them are even convinced to switch.
So far my experience with the Z Flip 5 has been all but amazing; I don't think I can go back to the regular S series anytime soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall new and innovative
on August 14, 2023
Posted by: FatalBRSKR
[This review was collected as part of a promotion.] Brings the old with the new. Unlike most flip phones and smart phones this one is both. Would happily trade in my phone for this.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy ZFlip!
on August 14, 2023
Posted by: BestZFlip
[This review was collected as part of a promotion.] The New Galaxy Z Flip5 has really been updated for super lightning speed including the swap from your former cell phone! Was able to esim on the ZFlip5. Much lighter and thinner! Lost the bulk. Double the storage capacity! The battery is the same as the ZFlip4, but now we have special bars to gauge the battery usage as well as the icon top right. Take a selfie for your team instantly with the giant (half of the full screen) added exterior screen! The larger exterior screen has a camera button bottom right, special wallet card holder bottom left.....swipe up and bam there's ur wallet card or health card. Swipe in from top left and in drops all your fast cards such as weather, etc.. swipe middle left for messages! I bought the flip suitcase because I like to travel and wanted to be packed! While it's plastic, it comes with two color inserts, and has a special light that scans across the screen when folded that matches back to the flipsuitcase color swatch that I chose. I picked a Galaxy theme for the first time in efforts not to get involved with the launcher Android situations. Beautiful business & lux options. I also bundled the Galaxy Pro2 earbuds....and they are excellent just like the youtube videos shared in review. They have a slight grab in the ear that allows them to stay in and the sound is perfect! I wanted the extra half size screen covered with a screen protector. The tools that arrived with the kit were very helpful with a QR code scan to an instruction video.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is without a doubt the most advanced phones.
on August 14, 2023
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I use this for almost all buying communications and bill paying. I keep my calendar up to date and miss very little. I am thinking about the Z flip 5 but am happy with my 23 ultra. No doubt it has features I have not used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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