Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
2
This phone has cracked once,broke once
on March 5, 2025
Posted by: Dinkygirl91
[This review was collected as part of a promotion.] Terrible terrible phone. Breaks very easily and smudges badly.
Value
2
Response from Samsung USBy R&R, March 7, 2025
Hey Dinkygirl91,
Thank you for sharing your experience with your Galaxy Z Flip5. Did you know that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship? Additionally, you can opt for Samsung Care+ on eligible devices, which provides extended protection and extra support. With Galaxy Z Assurance, you also qualify for one free screen protector replacement and discounts on screen repairs. Please get in touch with Samsung Support to learn more about your options. Thank you for being a valued Samsung customer! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Flip5. Did you know that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship? Additionally, you can opt for Samsung Care+ on eligible devices, which provides extended protection and extra support. With Galaxy Z Assurance, you also qualify for one free screen protector replacement and discounts on screen repairs. Please get in touch with Samsung Support to learn more about your options. Thank you for being a valued Samsung customer! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 5, 2025
Posted by: Ilovemyphone
[This review was collected as part of a promotion.] Amazing phone i love it so much it's so good to work with
Value
5
Response from Samsung USBy R&R, May 8, 2025
How is it going Ilovemyphone,
We love hearing you love your Galaxy Z Flip5! It has so much to love. The possibilities are endless, and when you are done, you can simply side it in your pocket. We hope you continue to enjoy all there is to discover on your Galaxy Z Flip5. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing you love your Galaxy Z Flip5! It has so much to love. The possibilities are endless, and when you are done, you can simply side it in your pocket. We hope you continue to enjoy all there is to discover on your Galaxy Z Flip5. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with ok features
on March 6, 2025
Posted by: Kushbaby
[This review was collected as part of a promotion.] The flip five is great when it comes to seamless actions across all apps! Iformation transfer between apps is a great tool to have in your pocket. Great phone in a small size!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fire
on March 6, 2025
Posted by: Lovesamsung23ultra
[This review was collected as part of a promotion.] It's a good phone The latest folding phone boasts a thinner and more durable design, making it easier to carry and use. Its improved hinge mechanism allows for a nearly seamless fold, enhancing the overall aesthetic. The large, immersive display offers a tablet-like experience in a pocketable device. Multitasking capabilities are significantly enhanced, allowing for greater productivity on the go. The advanced camera system captures stunning photos and videos, regardless of the device's configuration.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG FLIP 5
on March 7, 2025
Posted by: Jhonson
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip5 is a standout device in the foldable smartphone category, offering a unique blend of style, performance, and innovation.The larger 3.4-inch external display is a major upgrade, allowing users to easily access notifications, control music, and even take selfies without opening the phone. The 6.7-inch foldable AMOLED display delivers vibrant, smooth visuals with a 120Hz refresh rate, making it a pleasure for media consumption and gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is supper customizable.
on March 7, 2025
Posted by: Jimmeytheygoat
[This review was collected as part of a promotion.] The zflip can be made to your liking in everyday, you can change keys board ti colors and wallpapers. It is always super useful when using the front screen, you can answer calls take pictures translate, and so much more.
It is alos very small so it fits anywhere you want even hanging on your neck.
It is alos very small so it fits anywhere you want even hanging on your neck.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy phone
on March 8, 2025
Posted by: Bahdbunny
[This review was collected as part of a promotion.] My deciding factor for purchasing this phone was seeing how sturdy this phone felt. It is able to handle accidental drops and still works perfectly. The crease also isn't noticeable when using the phone indoors and lots of times outdoors. My friends say they only see it if the sun hits it just right). I've had this phone over a year now and it is still working perfectly.
I love that I can fold it because it fits in my cross body bag. If I don't have my phone stand while I'm working at home, I can fold it and have my show on the side or even have a phone call going. I can prop it up on smaller ledges and fold it into and L shape to have video calls as I'm cleaning around the house.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is fun to use
on March 8, 2025
Posted by: Poisonwivey
[This review was collected as part of a promotion.] I got this phone because I was feeling nostalgic and was bored with the standard phones that were available across all manufacturers. However, I got the added benefit of multi-screen use when I needed to take notes while on a call. Or the responding to messages in the notification bar without having to leave the app I was in.
This phone is also fun to watch videos on while folded because the controls appear on the bottom screen.
Finally, the front screen has been my favorite way to check what audio is currently playing and switching it up if I want to.
I got this phone because I wanted to have the satisfaction of flipping my phone closed and fun, but got a lot of functionality that I wasn't expecting.
The downsides are that the front screen doesn't allow very many apps to utilize it, and the UI can bug out when using apps that are still weird about being on a flip.
This phone is also fun to watch videos on while folded because the controls appear on the bottom screen.
Finally, the front screen has been my favorite way to check what audio is currently playing and switching it up if I want to.
I got this phone because I wanted to have the satisfaction of flipping my phone closed and fun, but got a lot of functionality that I wasn't expecting.
The downsides are that the front screen doesn't allow very many apps to utilize it, and the UI can bug out when using apps that are still weird about being on a flip.
Value
4
Written by a customer while visiting Samsung US