Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7 out of 5
4.7
(4,241 Reviews)
Open Ratings Snapshot
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Another Great Entry
on August 21, 2023
Posted by: dopeattire2inspire
[This review was collected as part of a promotion.] So far the phone is killing me expectations. Im loving the big screen although I wish you didn't have to jump through so many hoops to add additional apps but I dont mind that. I'll continue to support this slim form factor.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z flip5 is amazing
on August 21, 2023
Posted by: Sastephee
[This review was collected as part of a promotion.] I love my z flip 5 so far, it has a way better cover screen that allows me to take way better pictures then I could before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very great product
on August 21, 2023
Posted by: Tateil
[This review was collected as part of a promotion.] I can use my device whenever I whant and its quick and easy, simply perfect thank you samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone highly recommend it
on August 20, 2023
Posted by: Love52llove
[This review was collected as part of a promotion.] Awesome very good phone love Samsung phones you guys do a great job
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small and compact
on August 20, 2023
Posted by: Renoaku
[This review was collected as part of a promotion.] Amazing phone, i didnt think I'd be using the cover screen often but thats not the case im always using it to text and watch YouTube when commuting. Super convenient phone to have and having everything in a wallet size phone keeps me from having to carry around a clunky device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and stylish
on August 20, 2023
Posted by: Slinky
[This review was collected as part of a promotion.] Love the Samsung Galaxy Z Flip 5. My second android ever with many different phones throughout the years. Such a unique and versatile phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First Look
on August 20, 2023
Posted by: Trav123
[This review was collected as part of a promotion.] This phone (Flip Z5) looks cool, but should be a bit slimmer, and easier to open (should be able to open with one hand).
I've got recently upgraded from an S10+ to the Z flip, but it seems like nothing has changed with in the software that makes it different (where's the wow factor in a new phone?).
I don't like putting a case on my phone as to me it seems like cases take away from the phone and makes it heavier. This fone should have little nudges on that back, so it can be placed on flat surfaces without be scraped.
I get that Samsung wants to make money but what I don't get is why you pay more for a phone and don't get ear phones and not even a charger (key accessory for making the phone opertional), very sad that big flagship phone makers intend to abuse their relationship with their customers in such a way. For now, I'll use this phone but it Samsung keeps this up, I'll be switching to the new upcoming phone manufacturers.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seems like the final iteration
on August 20, 2023
Posted by: ZflipLove007
[This review was collected as part of a promotion.] I've had all the zflips from day 1 and have nothing but loved them all....
Every year it just keeps getting better & better...
Finally with zflip5 it seems like Sam finally nailed it. Yes there are a few things I'd like to see improve like bigger battery and perhaps camera but neither of those are deal breakers with current device... It's one of those things that are just going to get better with time.
If a pocket able phone is what you want with a screen size of the big boys then this is what you need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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