Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
4
Love It....
on February 11, 2025
Posted by: Desiree
[This review was collected as part of a promotion.] My favorite thing is how small it is when folded, its much easier to sit the phone down when necessary during phone calls or even taking pictures or videos; the features available on the cover screen are pretty awesome although limited. What's not to great is the back/outside when closed is glass (case recommended), and when fully opened theres a strip around the plexi that is currently coming off after only 5 -6 months. Its awesome though, my favorite phone of all my past devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My flip five is amazing with fantastic features
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my flip 5 to conduct all my business on effortlessly as well as watching movies playing video games and video conferencing. The capability of folding so that it fits in my back pocket makes it extremely convenient and protects the screen I never worry about accidentally dropping it and cracking. And when I'm traveling I use it as a hotspot as well as mirror to my TV with no effort at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The first android that took me off my feet !
on February 11, 2025
Posted by: ConnectedandContent
[This review was collected as part of a promotion.] The Flip 5 is a fantastic upgrade! Its larger cover screen is a game-changer, making quick tasks and notifications a breeze. The hinge is sturdy, and the phone feels premium. Performance is snappy, and the seamless transitions between apps are buttery smooth. I especially love the audio eraser feature for cleaning up recordings and the "Now Brief" function for quick summaries. Battery life is solid too. A definite winner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lisa Phone
on February 11, 2025
Posted by: Flipphone
[This review was collected as part of a promotion.] I love the flip phone. The phone itself speaks for itself. Very easy to use and motivate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever owned
on February 11, 2025
Posted by: Ahallphd
[This review was collected as part of a promotion.] It's absolutely the best phone I've ever owned. I'm able to work from my phone and multitasking is made so easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Z flip 5
on February 11, 2025
Posted by: Meekie
[This review was collected as part of a promotion.] It's the flip for me, I love how when you close the phone you have screen on the outside and not mention Bixby!!!! This phone is awesome. I highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and lives big screen
on February 11, 2025
Posted by: Pennyma
[This review was collected as part of a promotion.] This is my third tablet from Samsung. I love the large size; I don't use my reading glasses anymore to read my web novels. The internet is fast, and when I connect to Wi-Fi with my phone, it automatically connects. It simplifies things considerably when I travel. Overall, I am very satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Folding phone not ready yet?
on February 11, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] I was enjoying the flip series until the vessel that covers the screen cracks. The part where it starts cracking is the folding area. The rubber that is insdie the vessel sticks out and it became very annoying. Other than that I was very satisfied.
Value
3
Response from Samsung USBy R&R, February 19, 2025
Hi There Cookie,
Thank you for sharing your experience with the Galaxy Z Flip5. The concept of your device is a lot of fun, and there’s so much you can do with the Z Flip. One of the benefits of being a Z Series device owner is that you are enrolled in the Galaxy Z Assurance program. This program provides you with free services and discounts on repairs for your device’s screen. More information will be linked for your reference. We are here to discuss your options, and we encourage you to reach out to one of our skilled members of the Samsung Support Team for further assistance. We look forward to hearing from you. Thank you for your feedback, and thank you for choosing Samsung! -Ty
Galaxy Z Fold5 and Flip5 Z Assurance:
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Flip5. The concept of your device is a lot of fun, and there’s so much you can do with the Z Flip. One of the benefits of being a Z Series device owner is that you are enrolled in the Galaxy Z Assurance program. This program provides you with free services and discounts on repairs for your device’s screen. More information will be linked for your reference. We are here to discuss your options, and we encourage you to reach out to one of our skilled members of the Samsung Support Team for further assistance. We look forward to hearing from you. Thank you for your feedback, and thank you for choosing Samsung! -Ty
Galaxy Z Fold5 and Flip5 Z Assurance:
https://www.samsung.com/us/support/service/z-screen-repair-promo/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US