Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Average customer rating
4.7
(4,241 Reviews)
Rating breakdown 4,241 reviews
5 Stars
3,181
4 Stars
802
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip5 256GB (Unlocked) - Mint
Customer Rating
5
The Cover Screen
on September 4, 2023
Posted by: Hazardus
[This review was collected as part of a promotion.] I have been using Samsung for almost my whole life and by far the best feature is the cover screen on the new Z Flip 5. I love that I can just unlock my phone on the cover screen and then open apps to check messages or emails and if I wanted to see more I can just open it up! Checking weather and seeing my calendar is also a really neat feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New productivity experience
on September 4, 2023
Posted by: Productivity23
[This review was collected as part of a promotion.] Switched from iphone mini and the apple series 7 watch to pre-order the Z Flip 5 with the Samung galaxy watch 6 classic, I was searching for an easier way to read my PDFs and to keep up with my schedule. The Z Fold 5 was my target device, but it is not in my budget for a smart device. I decided to give the android, the Z Flip 5, the Samsung a try. The inner screen is a large one (it is comparable to S23ultra or iphone pro Max displays), so it is going to be definitely great experience for reading my PDFs and doing work compared to a mini screen.
I liked also the photography features.The Flex mode is a game changer. I am really satisfied I switched to samsung and joined the Flex side. The phone looks and feels solid. I hope the device will stand well for years to come. I also hope one day I will be able to get a good deal for the Z Fold 5/6/7 to boost my productivity further, because my work involves a lot of documents to read and to switch between them. I also hope that samsung will keep investing in innovation and keep moving towards ultimate durability of folding screens and offer more incentives when it come to sumsung care+ , repairs and theft protection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall daily driver
on September 4, 2023
Posted by: Tipperoo
[This review was collected as part of a promotion.] Works great for all my needs coming from a s22 ultra it's nice to have a smaller print in the pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on September 4, 2023
Posted by: FairyPrincess
[This review was collected as part of a promotion.] This is currently my 3rd flip phone from Samsung and I am very very impressed with the new things on this phone. I've had the zflip 3 and 4 and the 5 is the best so far. I wasn't sure if I'd use the front Screen all that much but it is definitely being used. I text from it and check the weather very often. I also use it when I'm streaming my music. It's been a huge improvement from the tiny screens. You can also use Google pay from the front screen which is super convenient.
I'm a stay at home mom so I primarily use my phone for texting, gaming, and browsing the internet.
The screen when you open the phone has a much better, brighter screen than the last and the crease is much less noticable. I also love that the phone closes flat, I never thought this would make a difference, but it does.
The fingerprint scanner is always top notch in these phones. I don't know why more phones don't have the scanner in the side button but it's definitely worth it.
I would highly recommend this phone to anyone looking for a phone. I get lots of comments about my phone when I use it in public and it's just fun to show everyone how it works.
I'm a stay at home mom so I primarily use my phone for texting, gaming, and browsing the internet.
The screen when you open the phone has a much better, brighter screen than the last and the crease is much less noticable. I also love that the phone closes flat, I never thought this would make a difference, but it does.
The fingerprint scanner is always top notch in these phones. I don't know why more phones don't have the scanner in the side button but it's definitely worth it.
I would highly recommend this phone to anyone looking for a phone. I get lots of comments about my phone when I use it in public and it's just fun to show everyone how it works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow, just wow
on September 4, 2023
Posted by: SergiyB
[This review was collected as part of a promotion.] Never thought I would be so happy getting a flip phone. This phone just amazing, fast,great quality, and most importantly, it's very small. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Joined the flip side
on September 3, 2023
Posted by: KueenKassio
[This review was collected as part of a promotion.] I haven't had a samsung phone since the note20... Here I am with the new galaxy z flip 5 and it is not just innovative, but a breath of fresh air!! Glad I switched!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Welcome back to the 90's
on September 3, 2023
Posted by: Orangepopples
[This review was collected as part of a promotion.] I really enjoy the front screen on this phone. The crease where the phone folds isn't noticeable when looking at the screen but you can feel it when scrolling. The one thing that I rated this phone low for is the camera quality. I've always had android phones... this camera is severely lacking as compared to the s23 phones.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 5, 2023
Hi there Orangepopples, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Z Flip5. We understand wanting all of the best features of all of our devices in one. Here at Samsung we do our best to provide the best experience possible to our customers with their chosen device and the features they prioritize. The Samsung Galaxy Z Flip5 is designed for compact carrying and great multi-tasking activities. We have included a link to the full product manual to highlight the amazing features and help you get the best photos and videos possible with your device as well. We have also included a link to the Samsung Support Team. They can work with you on the settings and options that may be available to you depending upon how long you've owned this device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones I've held
on September 3, 2023
Posted by: C4nd15
[This review was collected as part of a promotion.] The phone is seamless in operating functions with impeccable speed. Switching to different apps is easy and fast as unlocking the screen.
I love the security features such as the fingerprint unlock on the side and face recognition. Even when I don't need to flip the phone open, opening my messages and camera is as simple as a swipe.
Opening the device with it's clamshell look also has not disappointed as the crease is nearly nonexistent. This is my favorite phone to date.
Value
5
Written by a customer while visiting Samsung US